Pre-Sales Solutions Consultant - US

Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for :

• Supply Chain optimization,
• Pricing strategy,
• Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management).

Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden.

We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees.

With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi.

About the role

As a Solution Consultant for Syncron Supply Chain, you will be part of our CoE (Center of Excellence), responsible for working independently and teaming with Account Executives, Account Managers, Customer Success Managers and Product Managers to retain and grow our customers.

With your team members as a trusted advisor, you will drive an exceptional experience and sustained value. Responsibilities include gathering customer requirements, mapping solutions to their business requirements, presenting our products and solutions, creating and configuring customer-specific product and solution demonstrations, and executing PoC initiatives.

What would you do?

• Establish a deep understanding of our customers’ business and technical needs
• Create a trusted business / technical resource relationship with our customer’s business managers, technologists and internal teammates
• Help develop solution architecture framework to support solution selling on an enterprise level. Includes providing vision, system and application architecture definition, problem anticipation and problem-solving ability
• Design, validate and present software solutions, including advanced product concepts, future direction and industry solutions

Who you are? / What we expect :

• 4-6 years (minimum) solution engineering experience (Pre-sales)
• General understanding of how to develop and sell enterprise solutions- Including creating and executing propositions and a track record of success
• Understanding of the technology stack to include OS, DB, middleware, application layer, virtualization and cloud technologies
• SaaS application experience with knowledge extending to Supply Chain Solutions
• Ability to deal with ambiguity, strategic agility, manage diversity and drive for results (get-things-done mindset)

The icing on the cake :

• Aftermarket Industry and Supply Chain Experience : Provides valuable insights to streamline processes and enhance our ability to deliver top-notch solutions.
• Pre-Sales Expertise : Contributes to a more effective sales approach, ensuring client needs are met with precision from the start.

Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds.

We believe in transferable skills and a shared passion for success!

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