Systems Engineering Manager, Day Shift, Information Technology

Systems Engineer Manager

Adventist Healthcare seeks to hire an experienced Systems Engineer Manager for our Information Technology team who will embrace our mission to extend God's care through the ministry of physical, mental, and spiritual healing.

As a Systems Engineer Manager you will :

• Management Activities : Develop and maintain support processes specific to daily workflow of the team. Manage resource allocation activities of the team across service operations, recurring operational duties and project availability. Audit processes and work with the team to address failures in the processes whether through continual process improvement or education and training. Provide scheduled briefings to senior management on performance metrics. Leverage process improvement methodologies such as DMAIC and Lean Six Sigma to improve processes and performance outcomes. Perform all required AHC administrative responsibilities for direct reports including but not limited to annual performance reviews, performance development plans, mentoring, and developing the team.
• Operational Support : Perform service operational tasks including but not limited to fulfilling support requests, resolving incidents, providing access, evaluating events, and managing problems; Perform necessary routine recurring tasks associated with the daily maintenance and support of the infrastructure platform and application portfolio. Packages and deploys operating system images and end user device software for automated deployment. Perform system administration and updates as required, including anti-virus updates, operating system, software updates, and administration of Microsoft SCCM and Active Directory. Function as technical escalation point for large scale or complex end-user problems. Participate in 24 / 7 on-call rotation.
• Implementation and Transition : Follow PMBOK principles, change / release management best practices, and effective communication for implementation and transition of endpoint and software implementations. Planning and Design : Follow PMBOK and ITIL principles to assist in the planning and design of endpoint and software implementations. Assist with requirements data gathering and analysis as needed. Assist with the development of technical reference architectures that illustrate the entire endpoint topology of a system or service including communication requirements and system dependencies. Assess and communicate risks associated with endpoint and software related investments and purchases. Participate in efforts to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization.
• Strategy : Schedule and participate in reviewing vendor solutions to address workflow requirements of end point devices and software. Provide expertise to identify and translate business workflow into endpoint and software configuration requirements.

Qualifications include :

Work Schedule : Weekdays

Pay Range : $105,664.42 - $158,496.00

If the salary range is listed as $0 or if the position is Per Diem (with a fixed rate), salary discussions will take place during the screening process.

Under the Fair Labor Standards Act (FLSA), this position is classified as : United States of America (Exempt)

At Adventist HealthCare our job is to care for you. We do this by offering :

As a faith-based organization, with over a century of caring for the communities in the Maryland area, Adventist HealthCare has earned a reputation for high-quality, compassionate care. Adventist HealthCare was the first and is the largest healthcare provider in Montgomery County. If you want to make a difference in someone's life every day, consider a position with a team of professionals who are doing just that, making a difference.

Join the Adventist HealthCare team today, apply now to be considered!

Adventist HealthCare strongly recommends all applicants to be fully vaccinated for COVID-19 before commencing employment. Applicants may be required to furnish proof of vaccination.

Tobacco use is a well-recognized preventable cause of death in the United States and an important public health issue. In order to promote and maintain a healthy work environment, Adventist HealthCare will not hire applicants for employment who either state that they are nicotine users or who test positive for nicotine and drug use.

While some jurisdictions, including Maryland, permit the use of marijuana for medical purposes, marijuana continues to be classified as an illegal drug under the federal Controlled Substances Act. As a result, medical marijuana use will not be accepted as a valid explanation for a positive drug test result.

Adventist HealthCare will withdraw offers of employment to applicants who test positive for Cotinine (nicotine) and marijuana. Those testing positive are given the opportunity to re-apply in 90 days, if they can truthfully attest that they have not used any nicotine products in the past ninety (90) days and successfully pass follow-up testing.

Adventist HealthCare is an Equal Opportunity / Affirmative Action Employer. We are committed to attracting, engaging, and developing the best people to cultivate our mission-centric culture. Our goal is to have a welcoming, equitable, and safe place to work and grow for all employees, no matter their background. AHC does not discriminate in employment opportunities or practices on the basis of race, ethnicity, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, pregnancy and related medical conditions, protected veteran status, or any other characteristic protected by law.

Adventist HealthCare will make reasonable accommodations for applicants with disabilities, in accordance with applicable law. Adventist HealthCare is a religious organization as defined under applicable law; however, it will endeavor to provide reasonable accommodations for applicants' religious beliefs.

Applicants who wish to request accommodations for disabilities or religious belief should contact the Support Center HR Office.