Company Description
Job Description
Housekeeping Office Coordinator
Reliable and engaging. As a Housekeeping Office Coordinator, you will demonstrate the essence of creating an exceptional guest journey.
You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you :
- Paid time off
- Medical, Dental and Vision Insurance, 401K
- Complimentary shift meal
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing :
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
Qualifications
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
Additional Information
Austin's newest luxury property, Fairmont Austin offers 1,048 guestrooms and suites, along with over 140,000 square feet of meeting and event space.
This is your opportunity to be part of the most innovative and passionate hotel teams in one of the fastest growing markets in the United States.
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.
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