Irvine, CA based Medical Device company is adding to their team!
Bilingual Spanish Customer Support Agents
Must reside in California
1 Schedule available
Must work at least 2 weekend shifts Fri, Sat, Sun Shift 4 : 2 : 00 AM - 7 : 00 AM (5 hours)
The position will perform over-the-phone technical support for mobile applications.
Duties & Responsibilities :
- Assist customers with setup and use of mobile applications for iOS and Android.
- Educate customers with the setup and use of their mobile app.
- Provide recommendations for improving the support process.
- Escalate calls to other team members when needed.
- Document each call in a case ticketing system.
- Performs other duties or special projects as assigned.
Minimum Qualifications :
Fluency in Spanish including : Reading and Writing
- Customer friendly attitude and excellent customer services skills.
- Technical aptitude to learn and follow instructions.
- Strong working knowledge of Apple iOS and Android.
- Excellent problem-solving ability.
- Strong attention to detail.
- Ability to research solutions and work independently on tasks.
- Home Wi-Fi required - monthly stipend
- Demonstrated ability to work in teams and individually with minimal supervision.
- Good documentation skills.
- This role will be 100% remote.
- Dept Operates 24 / 7 - 365 days
- Laptop and headset provided
Education : High School Diploma or GED - Bachelor’s degree or certificate preferred
Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist
Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist. We place Bilingual Spanish/English Peer Support Specialists (MCRT BPSS) with a multidisciplinary crisis team, based in Marin County to offer compassionate, culturally sensitive support and help build a sense of trust, saf...
Bilingual Spanish Customer Technical Support
As a Bilingual Spanish Customer Service Representative. Transfer customers with additional questions back to the support queue. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. In this...
Customer Support Mobile App- Spanish
The position will perform over-the-phone technical support for mobile applications. Assist customers with setup and use of mobile applications for iOS and Android. Educate customers with the setup and use of their mobile app. Customer friendly attitude and excellent customer services skills. ...
Customer Support Specialist
Document and manage support tickets using customer support software. Mighty Fine Apps is a fast-growing company dedicated to creating innovative apps that empower the deaf and hard of hearing community. We are expanding and looking for a dedicated Customer Support Specialist to join our team and hel...
Customer Support Mobile App- French
The position will perform over-the-phone technical support for mobile applications. Assist customers with setup and use of mobile applications for iOS and Android. Educate customers with the setup and use of their mobile app. Customer friendly attitude and excellent customer services skills. ...
Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist
Bilingual Spanish/English Mobile Crisis Response Team Peer Support Specialist. We place Bilingual Spanish/English Peer Support Specialists (MCRT BPSS) with a multidisciplinary crisis team, based in Marin County to offer compassionate, culturally sensitive support and help build a sense of trust, saf...
Customer Support Mobile App- Arabic
The position will perform over-the-phone technical support for mobile applications. Assist customers with setup and use of mobile applications for iOS and Android. Educate customers with the setup and use of their mobile app. Customer friendly attitude and excellent customer services skills. ...
Bilingual Spanish Member Associate
A company is looking for a bilingual Spanish Member Experience Associate to assist health plan members with their concerns and provide necessary information. Key Responsibilities:Explain plan procedures, benefits, and services to membersDocument incoming calls and assist with member requests and com...
Assistant Clinical Supervisor Level I- Spanish Bilingual Required
Behavioral Health provides exceptional care for individuals with autism and developmental delays.With over 30 years of expertise, we are a leading authority in ABA-based behavioral health services.Founded by a husband-and-wife team, our mission is to transform lives through a comprehensive range of ...
Outside Sales Representative (Bilingual Spanish)
Bilingual (English and Spanish), fluent in both languages. ...