Sales Manager SMERF

Hotel :

Southfield WestinSales Manager SMERFFull time

Atrium SPIRIT where teamwork, passion and appreciation ignite service excellence

Salary : $ 25.74 per hour

At Atrium Hospitality, we want our associates to have positive experiences; and we strive to bring to life a culture that promotes six simple values that drive us to be better for our associates and our guests.

We are looking for a highly engaging and motivated individual with experience in driving sales for hotels or resorts to join our team as a Sales Manager.

This role is a key position that will be responsible proactively soliciting room revenue and increasing production of existing special corporate / preferred accounts.

Actively up-sells to maximize revenue opportunities. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery.

Responsible for driving customer & guest loyalty by delivering service excellence throughout each customer / guest experience.

Provides service to customers to continue to grow the account.

The successful candidate will have a proven track record of achieving sales goals, be creative, a problem solver, has a proven record of being a team player, is open to learning and leading by example, responds in a professional and courteous manner to guests and team.

How this role helps us to live our six values :

Service :

• You will engage with guests to ensure their stay is going well
• Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction
• Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc
• You will navigate clients through the sales process including qualifying, negotiating, closing and detailing group and / or catering leads

Perseverance :

• You will develop your knowledge and skills continuously to learn new and effective sales techniques
• You will develop and nurture long-term relationships with clients to become a key advisor to them for booking meetings and events

Inclusion :

You will be committed to the equitable treatment of all associates

Respect :

You will value everyone’s contribution to the team, and we will value your contribution as a key part of our success

Innovation :

• You will be creative in how you solicit, negotiate, and confirm new and repeat business
• You will develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access

Teamwork :

• You will work as a team to accomplish the goal of resort / hotel
• You will help maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner
• You will be open to any and all other work as needed to help accomplish the goal of the hotel / resort

What do we look for in someone to be successful in this role?

• 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience
• High School Diploma or Equivalent or 2+ years of college or 2+ years in a sales& marketing, front office, or other supervisory position
• Proficient in Microsoft Office
• Experience with Delphi, FDC, and / or Marriott CI / TY
• Excellent written and oral communication skills

When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate Home Away From Home’ for our guests.

We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.

These benefits include :

• Daily Pay
• Significant Travel Discounts on Marriott and / or Hilton properties
• 401k Plans
• Medical Insurance
• Other property specific benefits

Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location.

This may differ in other locations due to cost of labor considerations.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales.

Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.

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