Turning moments into memories for our owners residents & guests is just one way we are ambassadors for our brand our property and our community.
As a member of our Residential Team you will use your passion for personalized guest service by providing a warm welcome for our owners residents and guest sharing the very best attractions events and venues our destination has to offer.
What you will be doing :
- Identify and document all requests expectations and biographical information for owner residents and guest profiles to facilitate creating personalized experiences
- Handling of all resident requests & bookings through email phone or personal communication & following up within a prompt timeframe
- Review daily arrivals and identify special requirements with the Doorperson Engineering and Housekeeping
- Act as a liaison for our owners & guests. Greet owners residents and guests upon arrival completing the arrival and departure process all service standards are followed
- Assist with delivering packages and luggage as needed to condos
- Inspection & assets management for condo units and reporting any issues that need to be addressed
What is in it for you :
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 and WATCH
- Pay Rate : $32.75 per hour
Qualifications :
- Customer Service experience required; Must possess outstanding guest services skills sophisticated verbal & written communication skills as well as the ability to adapt to different personalities and situations
- Computer literate in Microsoft Windows / Word / Excel applications preferred
- Ability to adapt to multiple software platforms
- Strong interpersonal research and problem solving abilities
- Highly responsible & reliable
- Possess a cando attitude in order to accommodate the random requests & needs of the residents
Remote Work : Employment Type :
Employment Type : Fulltime
Fulltime
Residence Concierge
Turning moments into memories for our owners residents & guests is just one way we are ambassadors for our brand our property and our community.As a member of our Residential Team you will use your passion for personalized guest service by providing a warm welcome for our owners residents a...
Residence Concierge
Turning moments into memories for our owners residents & guests is just one way we are ambassadors for our brand our property and our community.As a member of our Residential Team you will use your passion for personalized guest service by providing a warm welcome for our owners residents and guest ...
Residence Concierge
Turning moments into memories for our ownersresidents & guests is just one way we are ambassadors forour brand our property and our community.As a member of ourResidential Team you will use your passion for personalized guestservice by providing a warm welcome for our ownersresidents and gu...
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