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Medical Equipment Technician

AdaptHealth
Burlington, North Carolina, US
Full-time

Job Duties :

  • Develop and maintain working knowledge of current HME products and services offered by the company and all
  • applicable governmental regulations.
  • Comply with all applicable company policies and procedures.
  • Educate customers in proper use and care of respiratory and HME equipment in a home setting.
  • Complete required documentation following equipment setup, delivery or pickups as required.
  • Assist with customer equipment problems under emergency conditions.
  • Process all orders in a timely, accurate manner.
  • Promote services and products to referral sources in the community as appropriate.
  • Develop basic reimbursement knowledge and completely document all information necessary to ensure
  • reimbursement for all appropriate equipment, products, and services.
  • Assist with implementation of quality improvement program to meet company policies.
  • Maintain home oxygen systems through regularly scheduled visits to customers.
  • Safely drive and maintain company vehicle.
  • Perform patient assessment and re-assessment for patient care.
  • Perform routine preventative maintenance and simple repairs on equipment as required in accordance with
  • company policies.
  • Report equipment hazards and / or product incidents as required in accordance with company policies and
  • procedures.
  • Develop and maintain working knowledge of current HME products and services offered by the company.
  • Assume on-call responsibilities during non-business hours in accordance with company policy.
  • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE),
  • infection control and hazardous materials handling.
  • Maintain patient confidentiality and function within the guidelines of HIPAA.
  • Completes assigned compliance training and other educational programs as required.
  • Maintains compliant with AdaptHealth’s Compliance Program
  • Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
  • Maintenance and Cleaning Guidelines
  • Perform other related duties as assigned.

Requirements

Minimum Job Qualifications :

  • High School Diploma or equivalency
  • Entry level sales, customer service background essential
  • One (1) year of Military, delivery driver with sales component or health care technician experience would be
  • considered related experience and preferred.
  • Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
  • Valid and unrestricted driver’s license in the state of residence

Physical Demands and Work Environment :

  • Must be able to regularly lift and / or move up to 50 pounds and occasionally lift and / or move up to 100 pounds.
  • Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
  • Subject to long periods of sitting and driving.
  • Work environment may be stressful at times, as overall work activities and work levels fluctuate.
  • May be exposed to unsanitary conditions in some home settings.
  • May be exposed to hazardous materials, loud noise, extreme heat / cold, direct, or indirect contact with airborne, bloodborne, and / or other potentially infectious pathogen.
  • May be exposed to high crime areas within the service community.
  • Must be able to drive independently and travel as needed.
  • May be exposed to angry or irate customers.
  • Must be able to access the patient’s residence without assistance.
  • Mental alertness to perform the essential functions of position.
  • Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
  • 21 days ago
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