Customer Success Account Manager

VirtualVocations
Olympia Heights, Florida, United States
Full-time

A company is looking for a Customer Success Account Manager to enhance the customer experience and drive user adoption.Key ResponsibilitiesBuild strong relationships with customers and manage the full customer lifecyclePartner with customer stakeholders to create custom engagement initiativesAnalyze customer engagement metrics and communicate insights to stakeholdersRequired Qualifications5+ years of experience in Customer Success or Client Services at a SaaS organizationExperience in the telehealth spaceExperience managing a large to enterprise-sized customer book of businessIndependent and motivated with entrepreneurial spiritHighly organized, capable of managing multiple projects in a fast-paced environment

3 days ago
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