Student Services Analyst - Disability Resources & Services

Student Services Analyst - Disability Resources & Services

Job ID : 320714

Location : Estrella Mountain Comm College

Full / Part Time : Full Time

Regular / Temporary : Regular

Salary Range

$51,558.00 - $67,025.00 / annually, DOE

Grade

Work Schedule

Schedule is based on the operational needs of the department and EMCC.

Work Calendar

12 Months

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

• Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education : Hispanic-Serving institutions program (HSI Program).
• Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
• One of the largest community college systems in the country
• 2020 Healthy Arizona Worksites Program recipient
• Named 19th Best Employer for Women by Forbes
• 2019 No. 42 in Arizona's Best Employers

Benefits

The Maricopa County Community College District (MCCCD) is committed to providing you with a competitive, comprehensive benefits program that provides the care you and your family need to lead healthy and productive lives.

Our benefits are designed to provide support for every life stage and lifestyle in our community.

Benefits & Perks Options :

• 20 paid observed holidays
• Arizona State Retirement System (ASRS) & 12% Employee Contribution Match (Pension, Long Term Disability, and Health Insurance)
• Paid vacation, sick, and personal time
• Maricopa Employee Store : Perks & Gears (exclusive discounts and offers for Maricopa Community Colleges faculty and staff)
• Annual professional development growth funding
• Tuition reimbursement for employees and dependents
• Flexible work schedules
• Maricopa Employee Health & Wellness Program :
• Sight-On-Site Eye Care Services
• Diabetes Empowerment Education Program
• Mobile On-site Mammography Screenings
• Employee Assistance Program (EAP)
• Wondr online program that teaches clinically-proven, healthy habits that lead to less stress, better sleep, weight loss, and more.
• Pre-Retirement Events
• Public Service Loan Forgiveness (may forgive the remaining balance on a federal student loan made directly by the U.S.

Department of Education after qualifying).

10+ Maricopa Affinity Resource Employee Groups (Celebrates diversity, embraces inclusion, and supports employees, students, and community!)

Job Summary

Estrella Mountain Community College (EMCC) has an exciting opportunity on the Disability Resources & Services (DRS) team for a Student Services Analyst.

This position coordinates, administers and implements the DRS programs and services. This position performs a professional level of student services work that requires independent evaluation and analysis of student access issues;

and, possesses the judgment and experience needed to select and apply technical policies, procedures and criteria to resolve problems and make recommendations.

Essential Functions

• 65% Caseload Management - Coordinates and performs challenging and highly technical professional-level DRS advising to a diverse caseload of students;
• conducts individual assessments to determine appropriate accommodations and services for students with disabilities that meets all applicable federal and local laws / regulations and college policies;
• evaluates documentation including medical records, educational assessments, IEPs, and provider letters; ensures students receive eligibility for accommodations in a timely manner;
• maintains daily case notes and technical and confidential records in various informational and reporting systems such as DRS Connect;
• provides on-going support and communication to students and other stakeholders about accommodations; provides holistic individualized education solutions through appropriate referrals and collaborations with related campus supports and external resources;

supports students in accessing and using assistive technologies and auxiliary aids; advises supervisor in a timely manner about implementation conflicts and accessibility concerns.

• 25% Program Administration - Performs DRS program coordination and administration including operational planning and evaluation aligned with department and college priorities;
• compiles, maintains, and analyzes DRS data to gauge program effectiveness; provides problem-resolution and technical assistance;

assists faculty and other campus staff in implementing accommodations i.e. testing, interpreting, captioning, note taking, etc.

researches program opportunities, industry standards, trends, best practices and makes recommendations to supervisor for implementation;

manages, plans and coordinates accommodation vendor services; works closely with supervisor to determine and execute department purchasing priorities and needs according to department budget and MCCCD requirements.

• 10% - Coordinates and attends DRS program outreach and recruitment activities; provides individual and group training on DRS resources, policies, and procedures to students, staff, faculty, and other stakeholders;
• designs, develops, maintains and delivers DRS program resource information, presentations, and promotional materials. May serve as lead worker, assigning and monitoring the work of others, or may supervise non-exempt staff;

and performs other duties as assigned and / or special projects commensurate to the grade level of the position.

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution and two (2) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

Associate's Degree from a regionally accredited institution and four (4) years of full-time equivalent student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.

An equivalent combination of education and / or directly related work experience sufficient to successfully perform the essential duties of the position, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

A. Master's degree from a regionally accredited institution.

B. Three (3) or more years' experience coordinating services for students with disabilities, providing disability advising, access and support plans, and / or determining reasonable accommodations to a diverse population of students in an inclusive post-secondary setting.

C. Two (2) or more years of experience reviewing documentation regarding an individual's physical and / or mental condition including psychological assessments, education records, medical records, etc.

D. Two (2) or more years of experience using confidential database software such as Accessible Information Management System (AIMS) and online systems such as Google Suite, CRM, Student Information System, Canvas, etc.

E. One (1) or more years of experience using, or training others in the use of, adaptive software (text-to-speech software, magnification software, etc).

F. One (1) or more years of experience developing professional public presentation / training materials and presenting to a diverse population of stakeholders in a variety of environments (in person, online, webinars, etc.)

G. Bilingual in English and Spanish is preferred

Special Working Conditions

• May be required to travel to other EMCC locations for work, or other MCCCD locations for training
• May require some evenings or weekends
• May require prolonged periods of viewing a computer screen
• May be required to lift or carry up to 25 lbs with or without a reasonable accommodation

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications.

All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month / year format (e.g., 09 / 07 to 10 / 11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and / or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Open until filled

Estimated first review on October 24, 2024

Must apply by 11 : 59 P.M. on October 23, 2024, to be considered

If unsuccessful in finding a candidate during the initial review a subsequent review date will be determined

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses.

Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS HRAM FL.HRS CG SEARCH FL.GBL?

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