A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests.Key Responsibilities : Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote technical support for applications, software, and peripheralsRequired Qualifications : Associate's degree in technology or related field, or equivalent experienceMinimum of two years of experience in a customer service roleAt least one year of experience as a technical support providerExperience with ticketing systems preferredCompTIA certification or equivalent highly desirable
Remote Service Desk Analyst
A company is looking for a Service Desk Analyst - Remote/Hybrid. Key Responsibilities:Respond to incoming tickets, document information, and resolve or escalate issuesProvide accurate solutions to customers, prioritize and escalate when necessaryMaintain current knowledge of relevant products and su...
IT Service Desk Analyst
We are seeking an IT Service Desk Analyst to join our team in our corporate home office in Wilsonville, OR. The primary responsibility of the IT Service Desk Analyst is to support business process continuity by providing internal information technology support, continue to optimize the support proce...
Service Desk Analyst
A company is looking for a Service Desk Analyst to serve as the first point of contact for IT-related requests. Key Responsibilities:Respond to tickets and phone calls, ensuring adherence to Service Level AgreementsDocument troubleshooting activities in a centralized ticketing systemProvide remote t...
IT Service Desk Analyst
We are seeking an IT Service Desk Analyst to join our team in our corporate home office in Wilsonville, OR. The primary responsibility of the IT Service Desk Analyst is to support business process continuity by providing internal information technology support, continue to optimize the support proce...
Business Analyst III
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Service Desk Specialist
A company is looking for an Army Tier 1 Service Desk Specialist. Key Responsibilities:Provide first-level technical support to HQDA usersAssist users with various systems, including DSAIDDeliver telephone coaching/training, face-to-face training, and virtual trainingRequired Qualifications:Minimum o...
Desktop Support Technician
This is a professional, desktop support role responsible to maintain, repair, and upgrade computer equipment including, but not limited to: workstations, printers, operating systems and software. It is recommended that the candidate has completed one-year end-user phone support for current PC deskto...
IS Data Quality Analyst
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It Support Specialist Internal It
IT Support Specialist - Internal IT**. IT Support Specialist - Internal IT. The IT Support Specialist will be responsible for the internal employee experience and owning the companys Corp IT. Assist with supporting network, server, and database needs for internal support. ...
Desktop Support Specialist
Google Enterprise support SasS support (1password, Zoom, G-Suite, Slack, OKTA, Fleetsmith) Inventory and Asset Management, Procurement support Responsible for end-user documentation for technical or repetitive tasks, such as Google Hangout, Skype, AV infrastructure use, conference room use, andspeak...