Service Technician - Professional

Performs maintenance, diagnosis and repair of refrigeration, heating & air-conditioning systems commonly installed in supermarkets, convenient stores and cold storage facilities.

Operates independently with minimal direct supervision. Develops first line customer relations and identifies potential sales opportunities.

Responsibilities :

Perform prescribed, routine maintenance procedures on supermarket refrigeration systems and self-contained temperature-controlled merchandisers.

Operating knowledge of self-contained refrigeration, heating and air conditioning units with some direction from a Master or Lead Service Technician.

To perform preventative maintenance, compressor change assists, leak searching and coil washing. Diagnose refrigeration systems and perform necessary repairs resulting in 100% customer satisfaction.

Ability to repair leaks on racks or single-unit piping, solder with copper-to-brass and copper to steel, diagnose low air flow, install PVC drain pipe, use temperature meters and sensors, receive, uncrate and properly hang blower coils, locate refrigeration leaks, fabricate hangers, struts and supports, power wash air-cooled condensing units, replace any component on a rack and perform walk-in case installation with some direction from a Master or Lead Technician.

Complete necessary documents (work tickets and time sheets) and electronic communication in a thorough, accurate and timely manner.

Demonstrate ability to utilize a hand-held computer to complete necessary customer paperwork and invoicing requirements.

Maintain and manage truck inventory in an accurate, neat and orderly manner as well as adhere to vehicle maintenance program guidelines (If applicable).

Develop and maintain excellent customer relations. Additional responsibilities as assigned. Note : Equipment specialty may vary by branch Minimum Years of Experience Necessary External Candidates : 7 years in the field or 5 years with Certification from a Technical School

Internal Candidates : 3 years as a Certified Technician w / completion of OJT & Skills Assessment

Preferred level : Technical Degree

Minimum Years of Experience Necessary : 5 year min experience with Tech Degree

Qualifications :

Must have a Valid Driver’s License and maintain a safe driving record accordance with the Fleet Policy. Must be physically able to walk distances, bend and crouch, climb ladders, work at high elevations and lift / carry objects up to fifty pounds, repetitively and for an external period.

Must have excellent verbal and written communication skills, detail orientated and highly motivated. Must have strong mechanical aptitude.

Must be able to work nights and / or weekends as required. Working knowledge of commercial refrigeration, supermarket experience is preferred.

Strong leadership and business acumen. EPA Certification. EPA 608 Universal Certification. Superior decision-making ability and paperwork skills.

Must have excellent verbal and written communication skills, detail orientated and highly motivated.

Benefits :

Company vehicle providedIncentives paid twice per yearBenefits first dayPaid training with access to Hussmann Institute Online libraryPaid drive time (including overtime)Health InsuranceDental and Vision Insurance401k with Company Matching ContributionDiscretionary 401k Company ContributionTuition Reimbursement ProgramLife / Disability InsuranceFamily LeavePanasonic Employee DiscountsPaid Vacation and 12 HolidaysEmployee Assistance Program

About Hussmann :

Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation, and services to food retailers around the world.

We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better.

Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed.

We hold over a 122 patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.

Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit based factor.