Executive Assistant - Marketing & ExperienceMetro National Corporation • Houston, TX, US

Executive Assistant - Marketing & Experience

Metro National Corporation • Houston, TX, US

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Job Description

Description :

The Executive Assistant to the SVP of Marketing and Experience will provide comprehensive administrative support to the SVP in a fast-paced environment. This role is critical in ensuring smooth operations, maintaining efficient communication, and assisting in the execution of marketing and experience initiatives. The ideal candidate will possess strong organizational skills, a proactive attitude, and the ability to manage multiple tasks while working with cross-functional teams.

KEY RESPONCIBILITIES

ADMINISTRATIVE SUPPORT :

Manage the SVP’s calendar, schedule meetings, and coordinate appointments, ensuring proper time management and prioritization
Handle travel arrangements, including flights, hotel accommodations, and itineraries, for business trips
Prepare and organize meeting agendas, take meeting minutes, and track action items for follow-up
Assist in creating and editing presentations, reports, and documents for internal and external stakeholders
Maintain and organize files, both digital and physical, ensuring easy access to important documents

PROJECT MANAGEMENT SUPPORT :

Assist the SVP with project management tasks by maintaining timelines, tracking progress, and ensuring tasks are completed on schedule

Coordinate cross-functional meetings and communications to facilitate project success

Help prioritize tasks and manage the SVP’s workflow to optimize efficiency

COMMUNICATION LIAISON :

Serve as a point of contact for internal and external communications on behalf of the SVP

Draft emails, memos, and other communications, maintaining professional and concise messaging

Coordinate communication between the SVP and other departments, ensuring all stakeholders are informed and aligned

EVENT ACTIVATION AND COORDINATION

Provide administrative support for the Experience Team projects, ensuring timelines and deliverables are met

Coordinate with external vendors, agencies, and internal teams to facilitate experience initiatives and campaigns

Assist in organizing events, activations, or experience engagements, including coordinating logistics, materials, and team schedules

Manage invoices and process for payments for the Experience Team working closely with the SVP of Experience and the Finance Team

EVENT MEETING PLANNING :

Assist in the coordination of internal and external events, including Experience Team meetings, team off-sites, and conferences

Help set up virtual or in-person meetings, including providing technical support as needed (i.e., setting up video conferences)

Ensure event materials are prepared and distributed in advance, including presentations, promotional materials, and agendas

OTHER :

Perform other administrative tasks as needed to support the SVP’s goals and ensure smooth daily operations

Support department and Team needs as required

Requirements :

EDUCATION AND REQUIRED EXPERIENCE :

Education : Bachelor’s degree or equivalent experience in business administration, marketing, communications, or related field

Experience : 3+ years of experience in an administrative assistant or executive assistant role, ideally within a marketing, creative, or business environment

SKILLS, QUALIFICATIONS, AND OTHER REQUIREMENTS :

Exceptional organizational and time-management skills with the ability to manage multiple priorities

Strong verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with project management tools (ClickUp or similar)A proactive, solutions-oriented attitude with the ability to think ahead and anticipate needs

Experience in event planning or marketing coordination is a plus

Attention to detail, adaptability, discretion, and the ability to work independently and as part of a team

CORE COMPETENCIES :

Team Oriented : The ability to work effectively with others and to add value within the dynamics of the Company’s group endeavors. Tangible behaviors include trust, healthy conflict, active commitment, peer-to-peer accountability and a focus on the results. Establish healthy and respectful working relationships with all shareholders and customers sharing knowledge and support, contributing to team goals, and collaborating to solve problems.

Legacy Mindset : Thinks long-term, protects organizational heritage, and contributes to a lasting impact.

Transparency : Demonstrates openness in communication and decision-making; fosters trust across the organization.

Communication Skills : Effective communication skills include professionalism, active listening, adaptability, and collaboration.

Problem Solving : Ability to accurately analyse situations and reach productive decisions based on informed judgment that relies on knowledge, experience, facts and data.

Initiative : Ability to proactively identify and address customer needs, anticipate potential issues, and take action to resolve problems within the framework of the Company’s processes and procedures; demonstrates a willingness to go above and beyond standard duties to ensure positive experience.

Accountability : Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient and cost-effective manner.

CORE VALUE BASED COMPETENCIES :

Integrity

Acts with honesty and ethical judgment, even under pressure

Accepts responsibility for actions and communicates transparently

Upholds professional and organizational standards in all interactions

Trust

Builds strong, respectful relationships across all levels

Demonstrates consistency, reliability, and follow-through

Maintains confidentiality and handles sensitive information with care

Impact

Takes initiative to drive meaningful, results-oriented work

Aligns personal goals with organizational priorities

Influences and inspires others to contribute to shared success

Legacy

Honors the Company’s history and values in decision-making

Acts as a steward of culture while planning for the future

Mentors others and contributes to long-term organizational success

PHYSICAL DEMANDS :

Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and accomplish tasks and duties at outlined above.

WORK ENVIRONMENT :

This position is based in the office. Occasional travel to other site locations or off-hours support may be required for experience events or meetings.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.

ABOUT METRONATIONAL

MetroNational is a private, family-owned real estate investment, development, and management company located in Houston whose core interest is the Memorial City mixed-use development. The cornerstones of its business philosophy are teamwork, loyalty, integrity, and professionalism, which have led to winning several awards :

Houston Chronicle Top Work Places

Houston Business Journal Healthiest Employers

Houston Business Journal Best Places To Work

Cigna Well-Being Award

American Heart Association Fit-Friendly Worksite

Mother-Friendly Worksite

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