A company is looking for a Technical Customer Success Manager to support their enterprise clients.Key ResponsibilitiesAct as the primary point of contact for clients, optimizing and expanding the value delivered through the platformManage the client partnership experience from onboarding to ongoing support, including strategy sessions and trainingServe as the voice of the customer within the organization, collaborating with internal teams to address client needs and feedbackRequired QualificationsA minimum of 5 years in a technical customer-facing role (e.
g., Technical CSM, Technical Account Management)Technical exposure to SDKs and APIsA 4-year undergraduate degreeExtensive experience providing data-driven solutions to enterprise customersProven track record in a consulting role within a customer-facing environment
Principal Customer Success Manager
A company is looking for a Principal Customer Success Manager for Key Accounts. ...
Customer Success Manager, Implementation (Northeast US)
Customer Success Manager, Onboarding and Implementation. Managing new customer relationships as main Kojo point of contact during their onboarding, including a kickoff call, training, implementation, and regular syncs as needed to ensure successful results. Ensuring a healthy book of business by ide...
Enterprise Customer Success Manager
A company is looking for an Enterprise Customer Success Manager - EMEA. ...
Senior Customer Success Manager
Thales is hiring an experienced Senior Customer Success Manager who will be responsible for complementing Thales’s innovations, efficiencies, and capabilities with our valued customers’ business objectives and priorities, thereby driving higher business value and executive alignment between Thales a...
Mid-Market Customer Success Manager
A company is looking for a Mid-Market Customer Success Manager to manage a portfolio of mid-market accounts and drive customer success. ...
Principal Customer Success Manager Washington, District of Columbia, United States
Customer Success Managers are charged with ensuring customer mission impact by deepening customer relationships, seeking opportunities to strengthen customer usage and satisfaction, and driving product development by channeling customer feedback back to Primer’s product and engineering teams. Regula...
Customer Success Account Manager - CTJ
As a Customer Success Account Manager, you are the primary customer facing role responsible for customer success through the management of program deliveries and customer relationships. As the Customer Success Account Manager you will drive acceleration of cloud adoption from Pilot/MVP to production...
Customer Success Manager (Enterprise)
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most valuable customers. Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform an...
Customer Success Manager - (GovSlack)
Our Customer Success team advises and guides a wide variety of customers, ensuring they launch Slack successfully, adopt it widely and continuously gain business value from our products and services. You will team with Customer Success Managers who oversee our largest commercial customers that have ...
Customer Success Manager
The Customer Success Manager’s responsibility will be to establish and maintain strong relationships with our valued customers, guide them through change management processes, provide exceptional user support, test new system functionality and deliver comprehensive training programs. Customer Succes...