Job Description
Job Description
Medical Customer Service Rep
LHH Recruitment Solutions is hiring a Medical Customer Service Rep for our healthcare client located in North Sacramento.
This position is a contract-to-hire opportunity and 100% onsite, full-time hours.
This position will be focused on helping our client's members to obtain proper insurance, understand their benefit coverage, and assist with general inquiries.
This will be a high-volume, inbound call center position and candidates must feel comfortable working a heavy phone-centered position.
There will also be production metrics that this role will need to adhere to.
Requirements
- High School Diploma or equivalent required
- Minimum 2 years call center experience, healthcare CSR experience strongly desired
- Proficient within Microsoft Office and other software systems
- Bilingual English / Spanish desired, not required
Skillsets
- Excellent written and oral communication skills, especially phone etiquette
- Must be able to work well in a high-pressure environment and thrive in a fast-paced setting
- Ability to meet production metrics as outlined by management
- Strong ability to analyze and problem-solve independently
- Tech savvy and able to work well within multiple software systems
Pay Details : $18.00 to $20.00 per hour
Search managed by : Jennifer Andrews
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan.
Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer / Veterans / Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.
lhh.com / us / en / candidate -privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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