Fiscal Support Analyst – Bursar Office

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Closing Date : 12 / 24 / 2024

12 / 24 / 2024

Type of Position :

Staff - Accounting, Finance, Business

Workstudy Position : Job Type :

Job Type : Regular

Regular

Work Shift :

Sponsorship Available :

Institution Name :

University of Arkansas Pulaski Technical College

University of Arkansas - Pulaski Technical College at North Little Rock is an integral part of the Arkansas Technical and Community College System maintained by the State of Arkansas.

The college is governed by the University of Arkansas System Board of Trustees and a seven-member Board of Visitors and derives its support largely from student tuition and fees and legislative appropriations.

UA - Pulaski Tech, a comprehensive two-year college, offers associate degree and certificate programs for students who plan to transfer to four-year colleges and universities and / or for career preparation and advancement.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply link / button.

For general application assistance or if you have questions about a job posting, please contact Human Resources at (501) 812-2839.

Department : Student Accounts

Student Accounts

Department's Website :

Summary of Job Duties :

• Communicate with students related to resources available for payment for UAPTC courses
• Collaborate with financial aid and registrar related to students’ account standing
• Perform the general financial accounting and reporting functions for all accounts receivables of the college, including student accounts, catering sales, facilities rentals, non-credit billing, and collection activities.
• Compiles reports and drafts correspondence related to collections, status of accounts, and payment records.
• Establish and maintain collaborative and effective working relationships with a diverse group of individuals, including faculty, staff, students, parents, and peers on campus and at other institutions.
• Promote and enhance customer service operations.
• Provide accurate and timely communications to students and members of the College community regarding billing / student accounts.

Ensure that all communication vehicles (web, text, email, intranet, print materials, phone, etc.) provide consistent and updated student billing information.

• Ensure compliance with all institutional, state, and federal policies and procedures related to student account transactions, catering sales, facilities rentals and collection activities.
• Administer deferred payment plan program and web-based payment processes.
• Reconcile student billing ledger to general ledger and financial aid accounts.
• Maintain a complex automated student billing and receivables system that interfaces with other components of the administrative computing system.
• Analyze student account transactions for trends, inconsistencies, and areas for improvement.
• Collaborate with bookstore vendor and IT department to maintain accurate information between systems.
• Responsible for external reporting such as 1098T statements and state tax offset program.
• Maintain and monitor phone queue, ensuring high customer service.
• Manage refund delivery process to students, ensuring accuracy and timely communication.
• Performs other duties as assigned.

Qualifications :

• Bachelor’s Degree in business, finance or a field related to education or student communications
• Related experience may be substituted for degree requirements.Customerserviceexperience

Additional Information :

Salary Information : $42,436

$42,436

Required Documents to Apply :

Cover Letter / Letter of Application, Resume

Optional Documents :

Special Instructions to Applicants

Recruitment Contact Information :

Human Resources

Criminal Background Check, Motor Vehicle Reports Check, Sex Offender Registry

University of Arkansas - Pulaski Technical College is committed to providing a safe campus community. Title IX protects the college community from sexual harassment in a school's education programs and activities.

This means that Title IX protects the college community in connection with all academic, educational, extracurricular, athletic, and other programs of the school, whether those programs take place in a school's facilities, in college transportation, at a class or training program sponsored by the school at another location, or elsewhere.

We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check.

For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and / or drug screening.

Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position.

Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity, affirmative action institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of age, race, color, national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, or sex (including pregnancy, sexual orientation, and gender identity).

Federal law prohibits the University from discriminating on these bases. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.

S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity :

Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity :

Pulling, Pushing, Reaching, Walking

Occasional Physical Activity :

Kneeling

Benefits Eligible :