Standard Onsite Supporter (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.
To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.
Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases
Design Support Specialist Senior - Security Clearance Required
Our Design Support Specialists are responsible for supporting various hardware engineering development programs through their design, fabrication, and test stages. Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. ...
Senior Product Support Specialist
A company is looking for a Senior Product Support Specialist - Bilingual French (Remote/Flexible). ...
Senior Specialist -Deskside Support
To provide support for on call escalations and doing root cause analysis of given issue (2. ...
Senior Technical Support Specialist
A company is looking for a Senior Technical Support Specialist to manage complex customer cases and mentor team members. ...
Business Support Senior Specialist – Financial Operations
The Benefits Accounts Financial Operations team is seeking a Business Support Senior Specialist to join our US team. As a Senior Specialist, you will work with a globally distributed, high-performing, integrated team on a wide variety of clients and deliver a range of financial processes as trained ...
Senior IT Support Specialist
A company is looking for a Senior IT Support Specialist to manage IT support functions independently while collaborating with global team members. ...
RCO Senior Business Support Specialist
As an RCO Senior Business Support Specialist, you will support the various departments in Revenue Cycle Operation by handling duties not limited to data entry, reconciliation, mail, etc. We’re looking for an RCO- Senior Business Support Specialist to join our PharmScript team within our Revenue Cycl...
NetSuite Senior Support Specialist
We are looking for a highly effective NetSuite Support Specialist to join our NetSuite team remotely full-time. This person will utilize best practices and methodologies to respond to and resolve support requests from clients and as needed, identify and route consulting/development requests to the a...
Design Support Specialist Senior
Our Design Support Specialists are responsible for supporting various hardware engineering development programs through their design, fabrication, and test stages. ...
Senior Project Support Specialist
Provide technical support including but not limited to contract bid support, processing/verifying vendor invoicing, processing journals and change orders, maintain project controls documentation, monitor project commitment status, and additional project support. This position will provide technical ...