Wayne County Government - Senior Information Technology Analyst - Detroit, Michigan
The Charter County of Wayne is Michigan's largest county, home to 34 cities and nine townships. Wayne County offers a diversified economy and high standards for our residents' quality of life.
Headquartered in Detroit, our largest city and the automotive capital of the world, we take pride in being one of the most diverse communities that values culture, arts, and world-class amenities.
All the relevant skills, qualifications and experience that a successful applicant will need are listed in the following description.
Job Description
Purpose / Description
The Senior IT Analyst is responsible for conducting training classes by presenting job-specific, company-specific, and generic software applications and personal computer classes.
This includes designing computer training manuals and audio-visual training components, identifying and describing information needs, using desktop publishing, submitting initial versions for review, and revising and editing final copy.
The Senior IT Analyst will conduct computer training needs assessments by collecting information pertaining to work procedures, work flow, and reports, and understanding job-specific functions and tasks.
This position will work closely with technical writers for document creation and with business advocates and SMEs to gather requirements and procedures, collaborating with team members.
Responsibilities
Required Tasks
- Conduct training classes
- Develop training materials
Qualifications
Educational Requirements
Bachelor's degree in Education, Training, Technology, or a closely related degree
Experience Requirements
4+ years experience in a technical training role in an enterprise or educational environment; familiar with Camtasia, Captivate, or similar video production applications.
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Senior Information Technology Analyst
The Senior IT Analyst is responsible for conducting training classes by presenting job-specific, company- specific, and generic software applications and personal computer classes, designing computer training manuals and audio visual training components by identifying and describing information need...
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