The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience.
Responsibilities
- Provide leadership and coaching to assure that all employees succeed in meeting individual performance goals as well as career growth
- Establish performance benchmarks and hold team to those goals
- Resolve customer conflicts and handle escalation procedures
Qualifications
- Bachelor's degree or equivalent experience
- 3+ years' of customer service
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Customer Service - Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers have the opportunity to earn performance-based bonuses!. Our Property Managers get to work independently at multip...
Customer Service Manager
The ideal candidate is responsible for leading a team of trained product experts who provide our customers with a delightful, frictionless experience. Resolve customer conflicts and handle escalation procedures. ...
Customer Service Manager
The Key Holder's responsibility first and foremost is to deliver a premium customer experience by inspiring creativity within our customers and making JOANN their happy place! All Team Members drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy. Pro...
Customer Service - Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...
Assistant Customer Service Manager
Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc. Assist customer service manager with eff...
Assistant Customer Service Manager (729)
Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reach...
Customer Service - Self Storage Manager
Our Property Managers have the opportunity to earn performance-based bonuses!. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage needs and make suggestions, including selling packing and moving supplies. We help k...
Customer Service Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers have the opportunity to earn performance-based bonuses!. Our Property Managers get to work independently at multip...
Customer Service - Self Storage Manager
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers get to work independently at multiple locations; spending time both inside and outside. We assess customer storage...
Customer Service Account Manager
What You Will Do * Address and resolve customer inquiries, complaints, and issues in a timely and effective manner by partnering cross-functionally with other departments * Provide relevant information and recommendations to customers and Territory Sales Managers on our products ...