Document Specialist

Randstad in partnership with The Hanover Insurance Group is actively seeking Document Specialist to join their Staff Counsel team on a temporary to permanent basis, at their office in Glendale, CA.

The Hanover Insurance Group is an industry leading property and casualty insurance company with over 170 years of rich history and tradition.

Recognized as One of America's Top Employers (Forbes) and A Best Places to Work (Business Insurance) The Hanover offers a collaborative, inclusive environment committed to each employee’s development and growth.

The Document Specialist is responsible for document management for Staff Counsel at The Hanover Insurance Group, including but not limited to mail, medical records, reports, and other file-related documents.

What's in it For You?

Career Development : Three to six month temporary to permanent assignment, performance based.

Pay Rate : $22.00 / hour

Flexible Schedule : Shift start times range from 7 : 30 AM PST 9 : 00 AM PST, 7.75 hour shifts with a 45 minute break.

Benefits : Yes, Randstad offers major medical insurance, dental, vision, and 401k

Responsibilities / Essential Functions :

• Gathering, organizing, saving, naming, and indexing documents from multiple sources.
• Ability to compile or divide voluminous documents.
• Coordination with vendors for document processing.
• Assist with preparing PQME and IME packets.
• Process in-bound and out-bound mail in coordination with other office staff.
• Scan, save, calendar, and mail / serve / route documents.
• Move and maintain scanned documents into a designated storage area and retrieve same upon request.
• Perform visual quality checks on processed documents.
• Handle confidential documents and adhere to document destruction policies and procedures.
• Order medical records as needed.
• Work in-person in the law office a minimum of one day per week.
• Communications and coordination with managers, attorneys, paralegals, secretaries, vendors, and others.
• Assist with other tasks, as needed.

Essential Skills and Experience :

• Administrative and document handling experience preferred.
• Basic Claims and Staff Counsel knowledge and ability to identify documentation preferred.
• Ability to manage a consistent large volume of work in a fast-paced environment.
• Ability to apply and develop knowledge of basic personal computer applications.
• Communicates effectively.
• Ability to organize and prioritize.
• Easily adapts to new different or changing situations requirements or priorities.
• Dedicated to meeting the expectations and requirements of Staff Counsel.
• High school diploma or equivalent.
• Possess a high level of integrity and professionalism.
• Demonstrate the ability to comply with confidentiality guidelines.
• Accurate, detail-oriented and organized individual who can maintain a high level of quality.
• Ability to be flexible and adaptable to changing business needs and willing to learn new tasks as needs change.
• Ability to work as a team player and lend assistance and / or coverage to other members of the office, as needed.

Physical Demands and Work environment :

• Ability to use a personal computer and other standard office equipment.
• Ability to sit and / or stand for extended periods of time.
• Ability to work in a fast paced and changing environment.
• Ability to work in an office setting.
• Ability to work remotely.
6 days ago