Warranty Lead

Company Description

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

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Job Description

Join the Bosch Mobility Sales, Quality, and Warranty team where you will be responsible for managing warranty chargebacks and customer requirements support for one of the largest OEMs - Ford Motor Company.

The Warranty Lead will work closely with our sales, accounting, and divisional quality teams to review and disposition warranty discrepancies and creating the necessary reporting required for approval of the warranty charges.

Additionally, the Warranty Lead will support the organization with their knowledge of the Ford customer requirements and Ford processes as they relate to our own internal processes, including the coordination of the Bosch customer requirements database.

Responsibilities :

• Lead for commercial warranty reviews for the OEM customers.
• Supports the OEM customer's policies and procedures and their application in the Bosch organization.
• Supports the divisional quality teams with warranty charge reviews and supports the revisions, alignments, and approval process with the OEM customer.
• Responsible for technical support as it relates to Ford requirements.

Technology Domains

• Automotive Warranty
• Process Automation
• Accounting (Debiting / Credits)

We are looking for engineers with...

• An ability to network with different people and cultures.
• Motivation to review and improve current processes and procedures.
• A willingness to keep the larger picture of reducing warranty and associated costs in mind.

Qualifications

Required Qualifications :

• Bachelor's degree in Engineering, Computer Science, Accounting, or relevant field
• 3+ years of experience with Warranty, Cost, and Data Reporting deliverables
• Highly proficient in excel and database systems (utilizing pivot tables, V Lookups and formulas with minimal training)

Preferred Qualifications :

• Highly proficient in Microsoft Office (Word, PowerPoint, Excel).
• Knowledge of automation tools such as Alteryx, Microsoft PowerBI, Power Automate, etc. are a plus.
• Organized, proactive, self-starter
• Knowledge of Mobility Partners (OEM and Tiers) warranty chargeback processes
• Knowledge and use of SAP and Mobility Partner portals

Additional Information

EEO / OFCCP : Bosch is an equal opportunity employer and makes all employment decisions on the basis of merit. Bosch is fully committed to compliance with all applicable laws providing equal employment opportunities and to providing equal employment opportunity to all associates and applicants for employment without regard to race, gender, sex, pregnancy, childbirth (or related medical conditions, including but not limited to, lactation), national origin or ancestry, religion, gender identity, sexual orientation, age, disability, veteran status, genetic information or any other characteristic protected by law.

This equal employment opportunity policy applies to all terms and conditions and aspects of employment including, but not limited to, recruitment, hiring, retention, training, placement, promotion, advancement, transfers, job assignments, layoffs, leaves of absence, termination, and compensation.

Our management team is dedicated to this policy with respect to all aspects of employment.

Bosch is dedicated to maintaining compliance with all federal, state, and local law, including but not limited to, affirmative action plan requirements, EEO-1 and VETS-4212 reporting, and I9 / work authorization guidance.

Bosch adheres to Federal, State, and Local laws regarding drug-testing. Employment is contingent upon the successful completion of a drug screen and background check.

Candidates who have been offered the position must pass both screenings before their start date.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.

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