Vice President, Engineering Operations

What you'll do :

• Leadership and Strategy :
• Develop and implement a comprehensive cloud infrastructure strategy that supports the company’s overall business objectives.
• Lead, mentor, and manage a high-performing team of cloud infrastructure & SRE, IT, and Application Support professionals.
• Foster a culture of innovation, continuous improvement, and collaboration within the department.
• Work with senior leadership to align IT initiatives with business goals.
• Cloud infrastructure and SRE Management :
• Oversee the development and implementation of DevOps practices to improve software delivery and operational efficiency.
• Promote a culture of automation, continuous integration, and continuous deployment (CI / CD).
• Ensure high reliability and uptime for the cloud applications
• Application Support :
• Ensure the timely and effective resolution of application support issues.
• Develop and maintain policies and procedures for incident and problem management.
• Monitor and improve application performance and reliability.
• IT Infrastructure and Operations :
• Oversee the management and maintenance of IT infrastructure, including networks, servers, databases, and cloud environments.
• Ensure the security, scalability, and reliability of IT systems.
• Implement and maintain disaster recovery and business continuity plans.
• Budgeting and Resource Management :
• Develop and manage the departmental budget, ensuring cost-effective use of resources.
• Allocate resources to various projects and initiatives based on strategic priorities.
• Stakeholder Engagement :
• Collaborate with other departments to understand their IT needs and provide solutions that support their goals.
• Communicate IT strategy, progress, and performance to executive leadership and stakeholders.

To be successful in this role, you'll need :

• Bachelor’s degree in Computer Science, Information Technology, or a related field; Master’s degree preferred.
• 10+ years of experience leading teams cloud infrastructure & SRE, with at least 5 years in a Director and above role
• 5+ Experience building cloud infrastructure in AWS and automating infrastructure thru infrastructure as code practices.
• Strong understanding of cloud technologies, cybersecurity, and IT best practices.
• Experience with GCP will be nice to have
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and align IT initiatives with business goals.
• Strong problem-solving and decision-making skills.
• Experience in budget management and resource allocation.

Pay Transparency Statement

This is a hybrid position based out of one of our offices : San Francisco, CA , Plano, TX , or Lehi, UT . Hybrid employees are expected to be in the office three days per week (Plano, TX ) or two days per week (all other locations). # LI -hybrid

The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity.

In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off.