Small Business Operations Analyst

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career a place to expect more opportunities.

If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

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Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years.

You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description :

At Regions, the Business Unit Operations Analyst administers defined procedures, prepares and analyzes reports, and works on projects with an emphasis on process improvement.

This role analyzes business issues and makes recommendations to maximize operational efficiency and quality and ensures compliance standards are adhered to.

Primary Responsibilities

Analyzes and interprets data to identify trends and opportunities for process improvement

Works with managers to apply data to business goals and analytical requirements, which may include capacity planning, volume forecasting and unit costing

Contributes to workflow or process change and redesign, and has a strong basic understanding of the specific product or process

Creates and maintains policies, procedures, and / or training materials to maximize efficiency and customer service

Defines user requirements and assists with user acceptance testing on occasion

Manages small projects and / or contributes to task forces or project teams on occasion

Takes accountability for regular reporting or process administration as owner on occasion

Works under limited to moderate supervision to analyze and solve moderately complex operational, systems-related, and / or customer issues

Offers advice and guidance to junior analysts on occasion

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor’s degree in a related field and three (3) years of related experience

Or High School Diploma or GED and seven (7) years of related experience

Skills and Competencies

Ability to learn additional systems as needed

Ability to research, analyze data, and derive facts

Ability to work in a team environment when applicable

Ability to work under pressure and meet deadlines

Analytical and problem-solving skills

Knowledge of business intelligence (BI) tools

Knowledge of business unit and operations areas

Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)

Strong verbal, written communication, and organizational skills

Strong work ethic and self-motivation

Additional Job Description

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience

Location options include : Birmingham, AL, Nashville, TN, Atlanta, GA or Charlotte, NC. Regions will not provide relocation assistance for this position, and relocation would be at your expense.

Preferred prior experience in Treasury Management, Commercial Banking & Consumer Banking.

High level acumen in Power Point and Excel along with acumen in the following systems : Strata, ACAPS, Level III, TSYS, ACLS, RCIF, SIMS, One Pass

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include : experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role.

As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target : Minimum :

Minimum : $55,338.00 USD

$55,338.00 USD

Median : $72,310.00 USD

$72,310.00 USD

Incentive Pay Plans :

This job is not incentive eligible.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates.

Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation / Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time.

To learn more about Regions’ benefits, please click or copy the link below to your browser.

Location Details

Riverchase Operations Center

Location : Hoover, Alabama

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer.

More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure : Equal Opportunity Employer / Disabled / Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting.

Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.