Senior SIS ASPEN Technical Specialist -- Location: Washington, DC 20002 (Onsite) -- Duration: 12 Months Contract

Role : Senior SIS ASPEN Technical Specialist

Location : Washington, DC 20002 (Onsite)

Duration : 12 Months Contract

Job Description :

The ideal candidate has 11+ years of experience in the design, implementation, operations & maintenance support of client / server applications with an underlying database, 9+ years of application administration experience with Students' Records Management Systems, and 7+ years of experience in a K12 customer-facing systems support role. Position Responsibilities :

• The primary focus of responsibilities will encompass customer support, monitoring application operations and security, Operations & Maintenance (O&M), enhancements, system-to-system data interfaces, and integrating Commercial off-the-shelf(COTS) solutions.
• Within Operations & Maintenance (O&M), specific duties will involve maintaining the system through upgrades, patching, identifying issues, troubleshooting, developing resolutions, testing, and deploying fixes.
• The role includes generating and managing operational and security compliance documentation.
• Additional focus areas include : project management support, training, and mentoring of staff in Aspen configuration best practices.
• In addition to technical skills, the individual must have a strong sense of curiosity, as a critical part of the role will be helping come up with the future long-term vision for DCPS and contributing to planning out what should be built to implement that vision.

Position Duties :

• Serve as a Paas administrator for evaluating customers' needs and develop processes to automate testing utilizing cloud-native database services.
• Develop and maintain policies and procedures for developing and governance content created within the ASPEN ecosystem.
• Work closely with Project Managers, Information Systems and Solutions, and the ASPEN Account Management team to perform scoping, requirements gathering, application installation, and configuration, and provide input on the application design of the COTS environment.
• Develop workflow management process and create technical documentation.
• Collaborate with internal and external parties to transform high-level technical objectives into comprehensive technical requirements.
• Establish and maintain database policies and standards.
• Provide sustainment of customer web and application tier systems to include testing, hardening of systems per STIG guidance and industry best practices, and SSL certificate management.
• Work closely with customer developers for regular project releases and code deployments.
• Provide troubleshooting assistance for any reported issues.
• Assist with identifying and planning potential new cloud services, features, and capabilities.
• Make recommendations for improvements to security, scalability, manageability, and performance across various network, storage, compute, and mid-tier technologies.
• Perform routine administration duties for the maintenance of DCPS students' records.
• Develop high-quality, high-reliability content using industry best practices.

Must have

• 11 yrs. Strong attention to detail and the ability to translate high-level technical and business initiatives & goals into discrete tasks & specific timelines
• 11 yrs. Must have experience in the design, implementation, operations & maintenance support of client / server applications with an underlying database.
• 11 yrs. Competency in Microsoft applications including Word, Excel, and Outlook.
• MUST have 9 years of Application Administration experience with STUDENTS' RECORDS MANAGEMENT SYSTEMS.
• 7+ years of progressive experience in K12 customer-facing systems support role.
• Have 5+ years of SQL experience and understanding of database design.
• Have 5+ years of experience with user training with user information management systems.

Nice to have

• Good understanding and working knowledge of basic Internet protocols such as HTTP, SMTP, SOAP, SSL, and TLS
• Experience managing the delivery of small and medium size projects
• Previous "Team Lead" experience is a plus
• Experience with PowerApps / quick book is a plus.
• Hands on ASPEN Experience
30+ days ago