Eligibility Specialist - Bilingual Preferred (Garland) Onsite YA

Company Description

The position will provide support to the WIOA Youth program by ensuring customers are eligible for services. Explores eligibility criteria to meet program requirements, verifies ongoing eligibility for continued services and ensures case files contain appropriate documentation to avoid disallowed costs.

Ensures all services are data entered according to policies and procedures accurately and in real time as services are provided to the job seeker in the appropriate system ( (WIT Workforce Case Management System.)

Job Description

• Assists customers with enrollment in Career Office federally funded services.
• Accurately determines eligibility in accordance with local, state, and federal policies and procedures to ensure adequate and proper utilization of program funding.
• Collects and verify proper documentation and conduct data entry as required.
• Provides ineligible individuals with alternative resources within the center and community
• Documents in counselor notes that a determination was made regarding an applicant’s eligibility status for WIOA Youth program consideration.

This entry should indicate that the applicant’s eligibility status is either complete or incomplete & pending or denied.

• Ensures counselor notes contain factual information, professional decisions and be written professionally and with integrity.
• Assists individuals in determining additional information needed such as verification of income, assets and other legal aid.
• Thoroughly documents and ensures each participant meets all the criteria and necessary documentation is accurate and placed in the customer file.
• Ensures updates to any TWC guidelines are adhered to.
• Verification of eligibility and employment. Verify continuing eligibility at the beginning of each month for customers receiving TANF / Food Stamps in TWIST Ensures documentation is complete.
• Ensures Work in Texas and Wagner-Peyser is thoroughly completed.
• Verifies all funding streams have been explored and case files updated accordingly.

Qualifications

• Bachelor’s Degree in related field.
• Knowledge of work experience
• Minimum of 2-3 years’ experience in workforce development or recruitment
• Excellent verbal and written communication skills.
• Demonstrated customer service skills
• Should have a considerable skill in interviewing techniques and good knowledge of all functions of industry clusters.
• Familiarity with communities being served with knowledge and understanding of local needs and resources.
• Demonstrated knowledge of labor market trends.
• Demonstrated computer skills, with experience using word processing and spreadsheet software programs.
• Demonstrated performance in placing program participants into employment.
• Ability to meet and / or exceed set goals and objectives.
• Demonstrated experience in communicating with area employers.
• A valid driver’s license and proof of auto insurance that meets the State of TX requirements

Additional Information

All your information will be kept confidential according to EEO guidelines.

• Extensive standing, sitting, computer, phone, and deskwork required; some kneeling and lifting of up to 10 pounds required;
• work primarily in a defined office environment with specified hours, although flexible hours including overtime may be required;

interacts one on one and in groups with individuals from a diverse range of backgrounds.

UP to 90% travel within Dallas County

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect.

Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.