Duty Maintenance Manager

A career without limits

As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain.

It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris.

This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make.

We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit.

The role :

Duty Maintenance Manager Los Angeles (LAX)

• To Manage a Station or Shift within their DMM accountability Region. Op Ex : $0.5M; Cap Ex : $50K; Revenue : Varies
• Team Responsible for station Management in absence of Station Maintenance Manager

What you’ll do :

• To drive cultural and behavioural change aligning to the Corporate values of How we work around here’ with the aim to support the Leading Global Premium Airline vision for BA.
• Management of manned and agency stations to defined measures of Quality, Cost, Delivery and Colleagues measures.
• To deliver cross regional projects to support the objectives and goals of Line Maintenance globally.
• To build on and strengthen the 3rdparty and internal customer partnerships to drive revenue improvement
• Provides operational support on stations. (May require shift work)
• Manage agency and 3rd party interfaces.
• Ensure the BA and Customer line maintenance operation for station / area operate to BA, Customer, EASA, CAA and / or FAA compliance standards.
• Manage the station or a portion of a station as directed by SMM or AMM to deliver operational, safety, quality and financial targets.
• Assist in Defining and leading the strategic plan for the region identifying growth and succession planning.
• Manage the continuous development and improvement of Line maintenance working practices and facilities to improve productivity and financial performance.
• Further own knowledge and skills base with training, use of technology and experience
• Ensure and support effective communication and escalation of issues that require additional

What you’ll bring to British Airways :

• Understands the BA business and operation and can develop plans appropriate to deliver against the business requirement.
• Strong leadership skills with the ability to explain lead and deliver change. (Preferred)
• Strong people management skills at all levels (Preferred)
• An understanding of cultural diversity
• Must be able to travel to support the assigned area.
• Excellent diagnostic and repair skills.
• Smart appearance in a customer contact environment
• Significant aircraft maintenance experience
• Management and leadership of line engineers and support staff in a union environment. (Preferred)
• Information gathering, interpretation and decision
• Problem solving and acting on own
• Ability to interpret technical publications to make fact-based decisions in a complex operating
• Identifies solutions with strong situational
• Highly self-motivated, capable of working as part of a team as well as leading a
• Strong prioritisation, planning and organisation
• Good IT literacy
• Strong analytical skills
• Innovative, flexible and adaptable
• Stakeholder management

Your experience :

• UK CAA or FAA A&P license (preferred)
• Minimum 5 years Line Maintenance related experience within the Aircraft Maintenance Industry with a proven Performance Record.
• Unrestricted B1 (plus B2 optional) Any Type approvals B777, B787 or A380, A350 (Desirable)
• Valid full US driving license (or equivalent) (desirable)
• Ability to hold an airport restricted zone
• Ability to hold an airside driving
• Knowledgeable in HS&E for area of responsibility
• Knowledgeable in the aviation regulatory requirements for the area of responsibility
• Ability to communicate effectively with Flight Crew, Cabin crew and departments in at London-Heathrow (LHR) or Customer Airline bases.

What we offer :

We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights.

You’ll also receive up to 30 discounted Hotline’ airfares per year for yourself, friends, and family.

At British airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don’t expect our people to either.

Inclusion & Diversity

We recognise that all our colleagues are uniquely different and bring their own originality, creativity, and identity to work.

We encourage people from all backgrounds to be part of our journey to become a Better BA.