You will be a key member of the Account Management team responsible for client satisfaction by providing exceptional servicing, cross team collaboration / orchestration and execution.
The Sr AM will be a key member of the Client Services team responsible for client satisfaction by providing exceptional servicing, thought leadership and execution.
The Sr AM will be the lead customer facing contact for the client and will be responsible for helping to plan, develop and execute our clients’ marketing strategies.
What you will do :
- You will be the connector between Zeta and the client in order to maintain and grow the business relationship.
- Adapt quickly to the client’s business model and culture in order to consult and advise them with expertise.
- Use persuasion, facts and business cases to gain buy-in and incent others to complete actions influence management is critical
- Demonstrate critical thinking / problem solving skills to frame a situation / concept
- Communicate effectively downward, laterally and upward
- Balance company, team, and personal achievement
- Establish and build deep rooted client relationships across multiple levels
- Spearhead projects and facilitate cross-functional team communication
- Liaise with operational resources in the US and offshore to ensure superior execution of client campaigns
Desired Skills and Experience :
5-7 years’ experience in account management or a client-side marketing department with deep experience with :
- Email / Digital marketingCustomer journey developmentMulti / Omnichannel marketingCampaign management
- Superior presentation skills / PowerPoint storyboarding
- Adept at problem solving
- Intellectually curious
- Highly organized and manage multiple pieces of work, across multiple teams / stakeholders at any one time
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $90,000.00 - $105,000.00, depending on location and experience.
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