Overview
Manages quality team to ensure TDW products / services meet company, customer and agency standards, regulations, and requirements.
Accountabilities : Global Quality (25%)
Global Quality (25%)
- Provide Quality leadership, technical expertise, and coaching to leadership and Quality teams to evaluate, identify, and reduce the risk of loss through the application of Quality principles, knowledge and experience;
- Strategic member of the Quality Leadership Team responsible for developing and implementing a global strategy and multiyear road map around Quality and Governance;
- Supports the development and implementation of the Global Quality Management System, along with the tooling / systems necessary to automate the collection, analysis and reporting of quality data;
Quality Management System (25%)
- Manages the local Quality Management System to ensure TDW products meet applicable regulatory and industry standards;
- Coordinates the activities of all departments involved in reaching and maintaining ISO9001 certification (or other certifications as required);
- Monitors the program to ensure all policies, procedures & processes are in place and performed as specified;
- Manages the quality process activities in order to constantly improve its efficiency and effectiveness;
- Coordinates internal quality audits and aids leadership team in preparedness for 3rd party reviews.
Quality Control (25%)
- Develops, implements and monitors Quality Control procedures to ensure TDW products meet applicable codes and customer’s requirements;
- Drives inspection team to audit and ensure the conformity of all incoming and internal manufactured goods;
- Monitors compliance to the Quality Control Standards (acceptance and rejection criteria) to ensure that all inspectors are using the standards;
- Oversees destructive & non-destructive tests plans;
- Oversees the required calibration of the quality equipment is performed in line with the standards;
- Serves as Quality Leadership representative in pre-production meetings to determine inspection criteria and quality plans.
Customer Satisfaction (15%)
- Supports Project Team(s) with customer facing root cause analysis and corrective action plans;
- Leads resources to ensure that inspections are prepared and organized according to the QA plans;
- Serve as Quality Representative on special orders;
Team Management (15%)
- Selects, evaluates, motivates and develops employees to ensure a qualified workforce necessary to meet company objectives, while complying with local employment guidelines,
- Sets personal objectives, provides fair and constructive feedback, assesses accurately employee performance, training needs, areas for improvement and possibility of future growth within the organization, and ensures training & development needs are addressed
Education and Experience :
- Bachelor of Science (4-year) degree from a regionally accredited college or university in Engineering discipline or other technical discipline (US) or Engineering master degree (Europe / India) or equivalent industry experience;
- Minimum seven (7) years of total QA and QC manufacturing and services experience as a Quality professional within country of reference;
experience in the oil and gas industry and in ISO 9001 / TD 16949 / AS 9100 Quality System and API certification. Masters of Science, preferred.
- Minimum of four (4) years of supervisory / management experience.
- Professional certification preferred : ASQ CQE (Certified Quality Engineering) certification (US) and / or Six-Sigma Green Belt or Six-Sigma Black Belt training / certification.
- Proficient in written and spoken English to allow for effective interaction with global personnel.
- Ability to travel up to 25%
- Strong grasp and understanding of Quality methods and tools (including, but not limited to : Six-Sigma, Lean. APQP, FMEA, supplier control, statistics, DOE, auditing, correction / preventive action, continuous improvement);
- Ability to influence, inspire and motivate.
- Proficient in strategic goal development and deployment;
- Demonstrated expertise in statistical analysis programs
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