Leasing Professional

Job Description

Job Description

Who We Are

South Oxford Management is a full-service property management company with locations in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut.

We are dedicated to offering an exceptional experience to our residents and team members. Our owners bring years of expertise in the industry to South Oxford Management, assuring quality in every aspect of our business.

From asset management to leasing, we are passionate about making positive experiences for people. Putting people first is our mission.

When you join South Oxford Management, you become part of a team, where you’re encouraged to learn, share ideas, and participate in team building and charitable activities.

How You Will Contribute

The Leasing Professional is a dynamic role that influences the community’s first impression with current and future residents.

The Leasing Professional is responsible for coordinating the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals by performing all activities related to leasing to new residents, providing resident satisfaction throughout the term of the lease, and securing resident lease renewals.

Things You Will Do

• Be the on-site Tour Guide, showing future residents’ needs, show them around your community’s amenity areas and model homes, and highlight all the benefits that will make them want to call your community home
• Build lasting relationships based on your ability to help residents and future residents experience what better living truly means
• Communicate effectively with residents, future residents, visitors, vendors, and team members while presenting a positive, professional image
• Brag about your community’s unique features and benefits and highlight what sets it apart from the competition
• Complete outbound new lead follow-up to prospective renters via text, email, and phone. Heavy focus on engaging prospects in leasing conversations at the community.
• Coordinate move-ins and move-outs with the onsite staff, residents, and maintenance teams
• Maintains property waiting list and other updates to various records and reports in accordance with policy and procedure, applicable housing programs and HUD / Agency regulations
• Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members
• Think safety first and ensure that unsafe conditions are corrected promptly
• Know your market by being abreast of competition and surrounding area
• Prepare daily and weekly reports
• Think safety first and ensure that unsafe conditions are corrected promptly in apartments, along the tour paths, in the office spaces and common areas
• Have a strong working knowledge of the market and competitive set
• Assists with resident retention by providing ongoing customer service to resident’s post move in. Process work orders, package collection, assist with day-to-day operation of the property and resident satisfaction
• Perform additional duties as assigned by the Community Manager

Things You Need

• One or more years’ experience in property management, sales, or customer service
• High School diploma or equivalent
• Willing to work flexible schedule including weekends and holidays
• A sharp, professional appearance
• Must be able to walk the property which includes climbing stairs
• Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies
• Stand for extended periods of time
• May be required to lift to 25 pounds without assistance
• Skills :

o Excellent verbal and written communication skills

o Proficiency in Microsoft Office (Word, Excel, and Outlook)

o Able to multitask and meet deadlines in a timely manner

o Knowledge of Yardi or other industry software preferred

What We Will Provide You

South Oxford Management LLC provides a range of insurance options and benefits for our full-time team members. Including :

• Medical / Rx
• Dental
• Vision
• Employer Paid Life / AD&D
• Voluntary Life / AD&D
• Short Term Disability
• Long Term Disability
• Employee Assistance Program
• Accident Plan
• Hospital Indemnity Plan
• Critical Illness Plan
• Legal / ID Theft Protection
• Pet Insurance
• 401(k) Retirement w / Match + Immediate Vesting
• Paid Holidays and Time Off (3+ weeks)
• Rent Discount (30%)
• Tuition Reimbursement($2,000 / year)
• Paid Parental Leave (4 weeks)
• Employee Referral Bonus
• Employee Rewards and Recognition

You’re exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE / M / F / D / V / SO.

South Oxford Management LLC is committed to providing a work place that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol.

All job applicants are required to take and successfully complete a drug and / or alcohol test before they will be permitted to begin employment.

Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment.

If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.