Service Engineer (Chromatography Systems): 24-01761

Akraya
Pearl River, NY
$45-$48 an hour
Full-time

Primary Skills : Chromatography (FPLC, HPLC, UPLC), Benchtop Laboratory Instruments, Installation / Repair / Maintenance,

Location : Pearl River-NY

Duration : 4+ months

Contract type : W2 only

Pay Range : $45 - $48 per hour

Shift timing : Regular on-site attendance in Pearl River, NY, with work hours from 7am to 3pm or 8am to 4pm (some flexibility available).

Work for a market leader!

JOB RESPONSIBILITIES :

We are seeking a Service Engineer with expertise in Multi Vendor (MVS) CAT II instrumentation, including chromatography systems (FPLC, HPLC, UPLC), liquid handlers, and other laboratory instruments.

The successful candidate will perform on-site installation, repair, maintenance, qualification, and validation of equipment.

This role requires a focus on client satisfaction, impeccable service delivery, and effective communication with the team and customers to resolve issues efficiently.

The position is based in Pearl River, NY, and demands a proactive approach to managing service calls, parts inventories, and customer relations.

JOB REQUIRMENTS :

  • Perform on-site repair, maintenance, and validation of a wide range of analytical instruments.
  • Coordinate with engineering, customer service, and other personnel to expedite repairs and resolve issues.
  • Provide training on equipment operations and safety to team members and customers.
  • Utilize customer management software for tracking service calls and managing parts inventories.
  • Conduct diagnostic analysis and problem-solving to ensure effective resolution of technical or application problems.

Must-Have Skills :

  • Proficient in Chromatography (e.g., FPLC, HPLC, UPLC).
  • Strong customer service orientation and problem-solving ability.
  • Effective communication skills and proficiency in using customer management software.

Additional Details :

  • Bachelor's Degree in Chemistry, Sciences, or related field preferred.
  • Minimum 5 years of hands-on experience as a Service Engineer, especially with analytical instrumentation.
  • Must be available for overnight travel up to 10% within the territory.
  • Position requires lifting, bending, and stretching in a service capacity.

ABOUT AKRAYA

Akraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a positive work environment.

Voted the #1 Best Place to Work in Silicon Valley (2023) and a Glassdoor Best Places to Work (2023 & 2022), Akraya prioritizes a culture of inclusivity and fosters a sense of belonging for all team members.

We are staffing solutions providers for Fortune 100 companies, and our industry recognitions solidify our leadership position in the IT staffing space.

Let us lead you to your dream career, join Akraya today!

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