Account Manager

Our client, an industrial distributor located in Fort Lauderdale, is recruiting for an experienced Account Manager. The role is expected to maintain and capitalize on the established customer base by growing the business as well as growing additional market share in a specified territory.

Account Manager Responsibilities :

• Review and update sales territory plan and set goals and objectives accordingly.
• Prepare and conduct sales presentations of products to new and existing customers.
• Determine customer requirements and expectations to recommend specific products.
• Negotiate and establish price and terms in accordance with standard procedures.
• Prepare and communicate quote to customer.
• Conduct needs analysis by product specifications or plan survey and recommend products and services that would add value, enhance uptime and / or increase productivity.
• Work with inside sales, vendors, and management to establish strategies for customer communication.
• Respond to customer inquiries to ensure customer satisfaction.
• Remain current on product and industry knowledge by attending sales meetings, vendor training, trade shows, or reading trade journals
• Prepare and submit sales call and expense reports as required.
• Respond to customer inquiries and provide technical or product assistance as appropriate.
• Conduct equipment, product, and energy efficiency surveys.
• Demonstrate and instruct customers on product installation, use and maintenance as required.
• Document benefits and / or cost savings to customers.
• Communicate customer concerns to inside sales staff, management, or vendors.
• Monitor customer’s on-site inventory and recommend changes as needed.
• Review and advise management, vendors, and customers on distributor’s own inventory levels.
• Monitor customer’s open order status and expedite as needed.
• Monitor customer’s current credit status.
• Determine sales potential for new and existing customers through inquiry, observation, or periodical research.
• Follow up on potential sales leads.
• Analyze customer’s strengths and weaknesses to assist in determining sales potential.
• Represent company at trade shows to gain market information and promote sales process.
• Monitor market trends and notify management of opportunities for new products and services
• Provide customers with appropriate safety, environmental and quality documentation as requested.
• Review and understand company business and ethical policies.
• Understand terms and conditions of sales and the extent of liability and responsibility.
• Communicate and interact professionally with other team members
• Communicate company’s commitment to continuous improvement process.
• Perform other duties as required.

Candidate requirements

• Two plus years sales experience with the Power Transmission products preferred
• BA / BS degree preferred; High school diploma required
• Basic computer skills and proficiency with Microsoft Office is required
• Strong multitasking skills, attention to detail, writing, communication and organizational skills.
12 days ago