Overview
Our YOU FIRST Philosophy
In addition to no night shifts and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where our YOU FIRST culture begins each day, we put our employees first and strive to make them happy.
They are empowered with an independence to make decisions that will help provide an exceptional breakfast, brunch, or lunch experience for their customers.
In fact, we like to say, we love our employees more than bacon. And that says a lot.
A Few of The Perks (and not just the coffee!)
All employees are eligible for the following :
- One Shift - No Night Shifts. Ever.
- Opportunity to grow your career with a great company and great people!
- 24 / 7 Employee Assistance Program
- 401(K) Retirement Savings Program (must be employed for 60 days and must be 21 years of age to participate)*
- As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance.
- Life Insurance*
- Short Term Disability*
- Long-Term Disability*
- Dental*
- Vision*
- Health Insurance*
- Bright Horizon - back up child and elder care*
- Spot Insurance*
- Supplemental Insurance (accident, critical illness, indemnity) *
- Meal Discount
- Complimentary premium access to the Calm App, plus 5 gift subscriptions
- Unlimited access to medical and behavioral telemedicine through Cirrus MD
- Tuition Reimbursement & High School Diploma Program
- Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto event tickets & more)
- Childcare Discount Program
- Paid Time Off (PTO)
- Employees must enroll within 30 days for hire and the benefit begins the 1st of the month following 60 days of employment
Responsibilities
About the Position
First Watch Managers love mornings and the smell of bacon, and most importantly, they have an innate passion for serving others.
We’re not just talking great customer service or amazing food (although customers and food are also high on our list). We hire managers that coach and develop team members who, in turn, fall in love with serving others and thus the beautiful cycle of restaurant life continues.
We have immense pride in our food which is why we don’t subscribe to the old BOH versus FOH management structure. At First Watch, each manager is responsible for supervising both kitchen operations and the overall dining experience.
Key Responsibilities
- Learns and supports our You First culture and core values
- Puts their supervisory skills to work, making sure daily operations runs according to plan and with high standards
- Understands that we source great food for a reason and that our recipes must be followed
- Knows the restaurant sales and traffic goals and works to exceed them
- Coaches and observes the First Watch Five Steps of Service being implemented at every table
- Understands the background story of our 10 Commandments and puts them into action
- Responds with a sense of urgency to both customer and employee concerns
- Communicates and takes immediate ownership of repair and maintenance issues
- Is certified in food safety and identifies and coaches in all areas of safe food handling
- Is continuously scouting for and interviewing candidates to join our team
- Keeps our company assets secure; including computers, point of sale, security systems and equipment
- Understands the key responsibilities of every position in the restaurant
- Puts an immediate stop to any inappropriate behavior, investigates as needed
- Trains, coaches, and develops team members daily
- Recognizes performance that goes above and beyond
- Accounts for all daily revenues and deposits
- Completes our admin duties and gets required paperwork in on time
Who We Are
First Watch is an award-winning Daytime Dining concept serving made-to-order breakfast, brunch and lunch using fresh ingredients.
A recipient of hundreds of local Best Breakfast and Best Brunch accolades, First Watch's chef-driven menu includes elevated executions of classic favorites along with First Watch specialties such as the protein-packed Quinoa Power Bowl, Farm Stand Breakfast Tacos, Avocado Toast, Chickichanga, Morning Meditation (juiced in-house daily), Spiked Lavender Lemonade and its signature Million Dollar Bacon.
In 2023, First Watch was named the top restaurant brand in Yelp’s inaugural list of the top 50 most-loved brands in the U.
S. In 2023 and 2022, First Watch was named a Top 100 Most Loved Workplace in Newsweek by the Best Practice Institute. In 2022, First Watch was awarded a sought-after MenuMasters honor by Nation's Restaurant News for its seasonal Braised Short Rib Omelet, recognized with ADP's coveted Culture at Work Award.
First Watch operates more than 535 First Watch restaurants in 29 states.
Restaurant Operations Manager
Managing and leading operations crew during scheduled shifts. Leading all functional areas related to FOH Operations. Have the ability to work a schedule that is consistent with restaurant/bar volume. ...
Restaurant Operations Manager
As a Restaurant Operations Manager, you will be eligible for quarterly bonus payment based on restaurant's performance. We hire managers that coach and develop team members who, in turn, fall in love with serving others – and thus the beautiful cycle of restaurant life continues. At First Watch, eac...
Assistant Manager
The Assistant Restaurant Manager is responsible for managing restaurant operations, in conjunction with or in the absence of the Restaurant Manager. Assistant Restaurant Manager Job Description. If you're a positive, burrito-loving, high performer and a born leader, then we want to talk to you! As t...
Building Service and Operations Manager
This position is responsible for managing, supervising, directing, and coordinating facilities related activities, including furniture, fixtures, equipment, and all cleaning activities throughout all HDS facilities, with direct supervisory responsibility for one manager and five supervisors, as well...
Restaurant General Manager
Restaurant General Manager Benefits. Restaurant General Manager Responsibilities. Restaurant General Manager Minimum Qualifications. Operate a restaurant efficiently and in a fiscally responsible manner, making sound decisions that lead to continued profitability and success. ...
Restaurant Shift Manager - LaMar's Donuts
Reports to: Store Manager and/or General Manager. LaMar's Donuts is now hiring full-time Shift Managers! Experience not needed but preferred. Shift Managers must have open availability and able to work: nights and weekends. Shift Manager responsibilities include:. ...
Operations Manager
Assist Club Manager with all club operations as needed. Full Time This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and other employees as needed. ...
Director Of Snow Operations
This is a full-time on-site role for a Director of Snow Operations at Mountain West in Fort Collins, CO. The Director will be responsible for overseeing day-to-day snow removal operations, managing a team, budgeting for projects, and ensuring exceptional customer service. Operations Management and T...
Assistant Restaurant Manager
Please note the Assistant Restaurant Manager position could fall in line with these types of positions: Kitchen Manager, Head Chef, Service Manager, Bar Manager, Hospitality Manager, Assistant General Manager, and Culinary Manager. Bad Daddy’s Burger Bar is on the lookout for a Badass Restaurant Man...
Operations Manager
Assist Club Manager with all club operations as needed. This position will be responsible for the day-to-day operations of the Front Desk and Kids Club including hiring, recruiting, scheduling and training new Front Desk and other employees as needed. ...