Help Desk Analyst

VirtualVocations
Denver, Colorado, United States
Full-time
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A company is looking for a Help Desk Analyst.Key Responsibilities : Identify, research, and resolve customer requests for various applicationsDocument and track end user requests through resolutionTroubleshoot technical issues and coordinate between different teamsRequired Qualifications : Associate's degree with two years' experience in a technical support roleApplication Support Help Desk experienceExperience with Microsoft365 enterprise environmentITIL v3 or V4 certificationServiceNow experience

2 days ago
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