Responsibilities
In this role, you’ll :
- BE AN OWNER : Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
- WEAR THE CUSTOMER’S SHOES : Work with customers across all verticals to understand their business and technical requirements.
You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
- EMPOWER OTHERS : Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
- DON'T SETTLE : Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
- RUTHLESSLY PRIORITIZE : Ability to balance competing priorities and manage multiple projects / deals at the same time
- DRAW THE OWL : Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply.
While having desired qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply.
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required :
- At least 2 year of sales / customer facing experience in a tech space, with a record of top performance
- An understanding (or interest to understand) the cloud computing / communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
- Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
- Technical solutions selling experience and enjoys working with real customers listening to them and solving problems
- High adaptability, with comfort trying new things and building within a rapid-paced environment
Location
This role will be remote, based in Sydney
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
Offerings vary by location.
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