Landscape Sales Account Manager

Job Description

Job Description

The Bruce Company is proud to be a local, family-run landscaping company that’s been in business for 70 years. We are passionate about achieving incredible results for our customers and offer an exciting and collaborative company culture where our employees grow along with our company.

Why Choose The Bruce Company?

• Weekly Pay : Consistent, year-round work and benefits.
• Impact : Beautify the outdoor environment and make a tangible difference in your community.
• Prestige : Work on some of the largest and most prestigious projects in Dane County.
• Career Growth : Establish your career with Southern Wisconsin’s landscaping leader.

Responsibilities / Duties

The Account Manager is responsible for maintaining and managing relationships with existing clients while facilitating the sale of new professional landscape management services, primarily for commercial and multi-family properties in southeast Wisconsin.

This individual is expected to deliver exceptional customer service and foster long-term client relationships.

Essential Duties and Responsibilities

• Sales Coordination : Manages all stages of landscape maintenance sales.
• Contract Renewal : Renews existing contracts for Landscape Maintenance and Snow Removal by ensuring exceptional customer service.
• Process Improvement : Recommends process improvements to optimize sales and customer service.
• Training and Mentoring : Assists in training and mentoring new staff members.
• Marketing and Networking : Participates in marketing activities, including prospecting and attending networking events.
• Contract Preparation : Prepares contract and presentation materials.
• Client Presentations : Presents information to clients and negotiates contracts.
• Problem Analysis : Diagnoses horticultural issues and collaborates with the Landscape Maintenance Division Manager and Coordinators to find effective solutions.
• Confidentiality : Maintains confidentiality of all proprietary information.
• Client Relations : Maintains and nurtures positive relationships with current and potential clients.
• New Client Acquisition : Continuously seeks new clients for Landscape Maintenance and Snow Removal, aiming to meet or exceed sales goals in revenue and profit margin.
• Client Follow-Up : Regularly follows up with clients to ensure satisfaction and that all needs are met.
• Project Coordination : Coordinates with team members on project specifics and quality improvement initiatives.
• Communication : Ensures clear communication of contract specifics to the production team and maintains concise communication with clients.
• Project Enhancements : Pursues enhancement project requests and collaborates with the Small Projects Estimator to create estimates.
• Sales Training : Participates in ongoing sales training and stays updated on sales techniques and landscape services.
• Safety Compliance : Follows company safety policies and procedures at all times.
• Additional Duties : Performs other tasks as assigned by the supervisor / manager.

Working Conditions

• Indoor and Outdoor Work : Duties are performed in both indoor and outdoor environments.
• Standard Office Conditions : Involves exposure to office environments with heating, air conditioning, and computer operation.

Education, Certification, and License

• Education : A degree or relevant experience in landscape management is required.
• Driver’s License : A valid driver’s license with a good driving record is necessary.

Experience

Landscape and Sales : A minimum of 3-5 years of experience in landscape maintenance and / or sales is required.

Specific Requirements

• Customer Relationship Management : Demonstrated success in building and maintaining customer relationships and providing excellent service.
• Landscape Knowledge : Strong understanding of landscape maintenance, horticulture, and plant material, including perennials.
• Proposal and Contract Expertise : Knowledge of proposal and contract creation processes.
• Technical Skills : Understanding of plant identification, pathology, entomology, and turfgrass management techniques.
• Project Management : Ability to manage workloads effectively within deadlines and budgets.
• Communication Skills : Excellent verbal and written communication skills, with the ability to interact with a diverse team.
• Software Proficiency : Competence in Microsoft Office Suite, including Outlook, Excel, and Access.

Physical Requirements

• Mobility : Frequently stands, walks, sits, talks, and listens for extended periods.
• Physical Activity : Squats, stoops, or kneels; occasionally lifts objects up to 25 pounds.
• Reaching : Occasionally required to reach above shoulder level.
• Vision and Motor Skills : Requires vision and fine motor skills for computer use.

Job Specifications

• Position Type : This is a full-time, year-round exempt position.
• Work Schedule : Typical hours are Monday through Friday, 8 : 00 AM to 5 : 00 PM, approximately 50 hours per week.
• Seasonal Adjustments : Saturday and occasional evening work may be required during peak seasons or as needed.

Benefits

The Bruce Company offers a competitive salary, including medical, dental, vision, life, disability, and retirement benefits, paid vacation, holidays, and more coupled with a challenging and team-oriented work environment to help you succeed in your career.

Join our team of outdoor living experts and experience for yourself why many of our employees have chosen to make their life-long careers at The Bruce Company.

Visit us at www.brucecompany.com to learn more.

The Bruce Company is proud to be an Affirmative-Action Equal Opportunity Employer.