Senior Manager FCRM KYC High Risk Reviews

Description

The Senior Manager, Financial Crime Risk Oversight oversees the team and leads 2nd-line oversight activities and monitoring of the AML / ATF / Sanctions / ABAC compliance programs for covered TD businesses and legal entities, including managing critical program initiatives and handling complex / high-risk matters and escalations.

The Financial Crimes Risk Management (FCRM) Know Your Customer (KYC) Program Team is responsible for the establishment and ongoing oversight of an effective KYC Program for TD Bank US Holdings.

The KYC Program Team is tasked with setting consistent requirements for the bank to reasonably 'know its customers' and evaluate the risks associated with a customer relationship throughout the customer lifecycle.

The primary responsibility of the KYC High Risk Reviews team is to execute enhanced due diligence (EDD) reviews for high-risk customers at the bank.

The team is responsible for managing procedures and escalations related to high-risk customers, including analysis of customer behavior and activity of concern, in compliance with KYC policy and regulatory requirements.

The team engages with the 1st line of defense on the outcomes of EDD reviews, management of issues, and guidance related to high-risk customer types and associated activity.

Depth & Scope :

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance, supporting compensation decisions, promoting teamwork, and handling disciplinary actions, as required
• Supports the development of a high-performance business oversight team as a member of the Leadership team
• Oversees and leads a large and / or highly complex and diverse AML / ATF / Sanctions / ABAC function for an area of significant risk, complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project / initiative success and achieve business results
• Provides oversight to programs for an assigned portfolio of complex and dynamic TD businesses and legal entities
• Maintains highly specialized expertise and in-depth knowledge to manage AML / ATF / Sanctions / ABAC programs for multiple, significant complex businesses, functional areas and / or global business lines
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the AML / ATF / Sanctions / ABAC area while aligning to the enterprise best practices
• Position typically deals with senior / executive management
• Key contact for business management, regulators, and external / internal auditors, dealing with a broad range of issues including non-routine information
• Focuses on longer-range planning for functional area (e.g., 12 months or greater)
• May manage and prioritize multiple projects at a given time
• Acts as highest point of team escalation for resolution and provides direction to resolve issues or escalate

Education & Experience :

• Undergraduate Degree
• Advanced degree, professional accreditation, and / or 10+ years relevant industry experience

Preferred Qualifications :

ACAMs preferred

Customer Accountabilities :

• Leads and manages a high performing team on delivery of AML / ATF / Sanctions / ABAC compliance programs and culture
• Provides guidance, leadership, coaching and development to direct reports to ensure operational results and professional / personal development objectives are achieved
• Provides strategic direction on a broad and diverse range of complex AML / ATF / Sanctions / ABAC program activities
• Proactively advises covered TD businesses of new and changed AML / ATF / Sanctions / ABAC regulatory and / or policy requirements and articulates the impact to their processes and controls
• Contributes to the development and implementation of AML / ATF / Sanctions / ABAC Compliance programs
• Works with senior business unit management / partners to develop proactive strategies, tactics, policies, and programs to effectively manage regulatory / compliance issues
• Provides insight, guidance, and recommendations and acts as a specialized resource to other departments based on subject matter expertise including, but not limited to, customer identification and due diligence, enhanced due diligence, policy, governance, training and / or compliance assurance and testing
• Manages and provides oversight on day-to-day operations of the department and participates in enterprise wide or Customer focused special projects on behalf of FCRM
• Delivers subject matter expertise and AML / ATF / Sanctions / ABAC guidance to business management, including developing and maintaining management reporting and analysis
• Coordinates / Manages the team’s participation in / responses to regulatory examinations and internal / external audits, reviewing, packaging, and tracking and providing information for department executive

Shareholder Accountabilities :

• Develops and oversees the implementation of business line policies and procedures
• Works closely with leaders to develop and operationalize the business plan and deliver on AML / ATL / Sanctions / ABAC programs across the enterprise
• Plans and executes on strategic activities, reviews, and communicates results, and adjusts tactics accordingly
• Proactively identifies key business opportunities, research, and recommends enhancements / modifications, develops strategies to achieve recommendations and works closely with team to execute and implement
• Understands TDBG issues / parameters and guides others to protect the reputation and interest of TDBG by adhering to operating standards and processes related to AML / ATF / Sanctions / ABAC
• Provides oversight on risk assessment processes as required
• Protects the interests of the organization identifies and manages risks, and escalates non-standard, high-risk transactions / activities as necessary
• Keeps current on emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Liaises with regulatory and law enforcement agencies on AML / ATF / Sanctions / ABAC examinations and related inquiries
• Ensures employees are building and enhancing their knowledge and expertise; and employees assume responsibility in minimizing operational and regulatory risk by complying with Bank policy and Code of Conduct

Employee / Team Accountabilities :

• Responsible for management of the overall team providing both leadership and guidance
• Contributes to the development of business line and / or enterprise functional strategic priorities within their operational area or field of specialty
• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and / or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures, and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area / function and the bank, both internally and / or externally

Who We Are :

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.

Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

As an organization, we keep growing and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Additional Information :

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at .

Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.