A company is looking for a Manager, Member Success Operations to lead their service center team.Key Responsibilities : Oversee daily operations of the Member Success organization, ensuring team availability and resource alignmentSupport KPIs and implement best practices to enhance customer satisfaction and operational performanceCollaborate with leadership to align operational goals with strategic planningRequired Qualifications : Minimum of 2 years of leadership experience in a customer care / call center environmentMinimum of 3 years of experience with call center operations, including training and workforce managementExcellent understanding of call center technology and software applications, with experience in Zendesk preferredAbility to analyze data and make data-driven decisions to improve performanceSound knowledge of call center operations, performance metrics, and quality assurance processes
Member Success Operations Manager
A company is looking for a Manager, Member Success Operations to lead their service center team. ...
Member Escalations Operations Manager
A company is looking for a Member Escalations Operations Manager to oversee a service-focused production operation. ...
Sponsor Funded - Program Manager
Sponsor Funded - Program Manager. Sponsor Funded - Program Manager. Collect and maintain specific data repository in support of the center's participation in various programs, including annual reporting to the DoD. Prepare information and promotion material for programs and initiatives. ...
Sr. Client Account Manager, Brand Awareness
As a Client Account Manager focused on upper and mid-funnel marketing tactics, your primary goals are nurturing relationships with clients and agencies to help drive business results on Pinterest through consultative selling, education, and support. You'll plan and implement advertising of specific ...
Administrative Assistant
A company is looking for an Administrative Assistant to provide essential administrative support to various departments. ...
Project Manager - Oracle Fusion Finance Implementation- Hybrid - Local Candidates Only
The ideal candidate is the one who has started his carrier with Oracle ERP, having hand-on experience with Oracle HCM and grew into a project management lead role. ...
Senior Administrative Assistant
Senior Administrative Assistant. Provide overall guidance and technical assistance to staff regarding the correct documents needed for administrative, operational and programmatic processes. Provide general project support services as well as back up administrative duties as assigned . Facilitate an...
Order Entry/ Customer Service Representative
The Customer Care Representative (CCR) acts as the primary interface between Humanscale and our internal and external customers. The successful candidate has an immediate, distinct effect on the experience of customers of Humanscale, making a strong record of customer focus a required high standard ...
Raytheon DOD SkillBridge Materials Program Manager (MPM), Onsite Goleta, CA or Remote
Creates, manages and executes material program strategy (MPS) and the material program plan (MPP) to ensure program competitiveness and performance from the front end of the business through contract closure. Have frequent contact with multiple level managers and customer representatives concerning ...
Customer Success Manager
Ortto Customer Success Managers partner with and ensure the long-term success of our customers. Ortto helps online businesses unify their customer data with their CDP (Customer Data Platform), segment key audiences across the customer lifecycle, activate these audiences with personalized, omnichanne...