Sr Tech Product Manager

Meet Benevity

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The world's coolest companies (and their employees) use Benevity's technology to take social action on the issues they care about.

Through giving, volunteering, grantmaking, employee resource groups, and micro-actions, we help most of the Fortune 100 brands build better cultures and use their power for good.

We're also one of the first B Corporations in Canada, meaning we're as committed to purpose as we are to profits. We have people working all over the world, including Canada, Spain, Switzerland, the United Kingdom, the United States, and more!

Benevity is searching for a Senior Technical Product Manager to join us in taking the next step in our journey to "infuse a culture of goodness in the world" by extending our platform via API and integrations.

As a Benevity Product Manager, you will hone your craft while working on one of our many impactful products that enable some of the world's leading companies to engage their employees and customers to find purpose while doing good in the world.

Our product portfolio consists of Employee and Customer Engagement platforms, Corporate Granting solutions, and Cause / Charity engagement experiences which are all backed by scalable technology investments across Data, Financial Services, and Technology Enablers.

We will be adding new teammates across the full portfolio and welcome experienced candidates from diverse backgrounds.

Our culture is driven by our core value of "we-are-we" and as a Product Manager, you will work in an outcome-driven environment where collaboration with your design and engineering counterparts is paramount.

If you're eager to make a difference and thrive in a collaborative setting, we invite you to join our team!

What you'll do :

• Define product vision and strategy based on an understanding of market conditions, as well as client and partner needs
• Work alongside the development teams in defining and delivering state-of-the-art APIs and native integrations to our clients and partners
• Manage our API products throughout the product development lifecycle understanding market requirements, establishing feature / function value, prioritizing those accordingly, and validating the solutions
• In partnership with Product Marketing, package and productize Benevity APIs for cross-sell, upsell, and partnership bookings growth.

Understand and guide how to price and package our APIs to support the go-to-market process

• Co-create with your engineering partners to deliver successful integration products
• Engage with clients, prospects, causes, and partners to identify existing integration opportunities and lead the execution of the technological solutions that solve for their needs
• Manage and maintain public-facing API developer portal and documentation related to the Benevity platform
• Collaborate with all stakeholder groups to ensure that our clients remain raving fans of Benevity
• Use both qualitative and quantitative data to validate strategies and solutions throughout the product development process
• Apply your skills in discovery, experimentation, and analysis to launch impactful and measurable features
• Demonstrate passion for product excellence and flawless execution
• Establish yourself as a leading authority on our APIs and integration products, representing Benevity's high standards internally and externally

What you'll bring :

• 5+ years or more of progressive senior product management experience, ideally in the SaaS client or partner API space
• Experience leading product teams focused on one or more of the following :
• Platform services and APIs
• Identity service provider (IdP) and or HR information systems (HRIS)
• Data portability solutions
• Third-party integrations
• Prior product management experience in a technical environment
• Systems-thinking approach : You can see the big picture of how technology architectures work together and also the pros and cons of individual technology selections and how they drive, benefit, or limit long-term scalability
• Strong background in overseeing API lifecycle, ensuring seamless integration, performance monitoring, and security compliance of these systems
• Demonstrated proficiency in optimizing API management platforms such as Kong, Mulesoft, Apigee, AWS API Gateway, and Azure API Gateway
• Essential background in software development
• Experience working collaboratively in a team environment, with a commitment to learning, listening, and actively participating
• Familiarity with Agile methodologies, adept at managing backlogs, and employing best practices to enhance agile software development alongside Technology partners
• Experience with remote teams and openness to future travel is a plus

Discover your purpose at work

We are not employees, we are Benevity-ites. From all locations, backgrounds, and walks of life, who deserve more

Innovative work. Growth opportunities. Caring co-workers. And a chance to do work that fills us with a sense of purpose.

If the idea of working on tech that helps people do good in the world lights you up ... If you want a career where you're valued for who you are and challenged to see who you can become

It's time to join Benevity. We're so excited to meet you.

Where we work

At Benevity, we have developed a Community First approach that we design our people's experience around with goals to build a strong community and culture, achieve stellar execution of our business goals and social mandate, and ensure Benevity-ites thrive.

For those who live within a reasonable commuting distance to an office, we can split our time working in the office and from home to optimize the opportunities of both, with the requirement that we spend at least 50% of the time in the office.

Join a company where DEIB isn't a buzzword

Diversity, equity, inclusion, and belonging are part of Benevity's DNA. You'll see the impact of our massive investment in DEIB daily from our well-supported employee resources groups to the exceptional diversity on our leadership and tech teams.

We know that diverse backgrounds, experiences, skills, and passions are what move our business and our people forward, so we're committed to creating a culture of belonging with equal opportunities for everyone to shine.

That starts with a fair and accessible hiring process.

If you want to feel seen, heard, and celebrated, you belong at Benevity.

Candidates with disabilities who may require accommodations throughout the hiring or assessment process are encouraged to reach out to [email protected].

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