Sr. IT Manager - Infrastructure

Vaco Dallas is seeking qualified candidates for a Sr. IT Infrastructure Manager for a Dallas-based client, with a global operations.

This will be a hands-on leadership role in which you will function as a player / coach, leading a small team of technologists overseeing Networking, Server, Cloud (Azure), Security, Storage, Disaster Recovery, and Backup Solutions for the enterprise.

Candidates must be local to the Dallas market, and willing / able to work onsite. Candidates must also be able to pass a criminal background check and drug screen.

Candidates must be legally eligible to work in the United States, as our client is unable to sponsor at this time.

Vaco is not looking for CTC support for this this opportunity.

Job Title : Sr. IT Infrastructure Manager

Job Type : Direct-Hire / Potentially Contract-to-Hire

Worksite Location : Dallas, Texas

Salary Conversion : Based on experience, $140,000 - $160,000 + full benefits

Reports to : Director of Infrastructure & Operations

Overview :

The Sr. IT Manager will develop, plan, and implement an information technology (IT) strategy that meets the company's business needs, delivers optimal return on investment, and maintains utmost security.

This position is responsible for all aspects of IT infrastructure including : Planning, organizing, implementing and monitoring Data Center and Cloud Operations.

The incumbent also provides maintenance and support services for all hardware and software and its supporting infrastructure, overseeing the technical infrastructure as it relates to Networking, Server, Cloud (Azure), Security, Storage, Disaster Recovery, and Backup Solutions.

This position is accountable for the strategic and tactical hands-on management of systems, servers and enterprise applications.

This person will provide the vision and strategy for designing, developing, and implementing IT Infrastructure ensuring key business strategies and processes to enable enterprise growth and flexibility.

Job Duties :

• Provide leadership and mentorship to direct reports (FTE's and contractors), including conducting periodic one-on-one meetings and performance reviews, creating team member succession plans, evaluating and determining hiring, promotion and all employment related decisions.
• Drive the establishment of performance goals and provide on-going feedback, coaching, and development to enhance the team's performance and capability, to facilitate open communication, and to encourage continuous performance improvement.
• Develop strategic plans and practices that support integrated and progressive infrastructure and operations to best meet current and future business requirements.
• Manage the lifecycle for systems hardware, network and communications infrastructure, desktop architecture, and internet resources.
• Lead and coordinate development of IT infrastructure and operations to ensure key business strategies and processes are supported by systems enabling enterprise growth and flexibility.
• Direct, oversee, and evaluate Infrastructure strategic planning, goals, objectives, and operating procedures.
• Work with the Executive Leadership to plan and manage a multi-year technology roadmap, business plan, and budget.
• Assist in building relationships with vendors and negotiation of pricing contracts with IT vendors.
• Direct activities in collaboration with other IT Vertical Leaders.
• Provide technical expertise (tactical and operational) on evaluation, selection, implementation, and maintenance of information systems.
• Collaborate with management teams to define and monitor project scope, span of control, purpose, objectives, strategy, stakeholders, deliverables, requirements, timelines, milestones, deliverables, resources, and metrics.
• Develop project budget proposals, track expenditures, manage the budget plan, and recommend subsequent changes, as necessary.
• Provide accurate and timely communication of status, risks and timelines, including system downtime / uptime, outages / availability, and performance.
• Represent the organization with federal, state, local, and professional organizations in the area of IT infrastructure.
• Manage incidents in IT's managed environments to ensure they are recorded, analyzed, interpreted (root cause analysis, opportunities for optimization, trending, etc.

resolved, and escalated, as appropriate.

Requirements :

Bachelor's Degree in Computer Science or related field from four-year college or university; or at least ten (10) years related experience and / or training;

or equivalent combination of education and experience in a cloud computing environment.

• 10+ years' experience in Infrastructure Technology with knowledge of contemporary IT infrastructure-hybrid-on prem / cloud architecture
• 5+ years of IT Leadership experience, directly coaching and managing team members.
• Demonstrated competency in strategic thinking and leadership with strong abilities in relationship management among peers, team members, and within all levels of the organization
• Proven ability to lead by motivating, inspiring, and supporting team, leaders and management to successfully achieve their divisional and departmental objectives
• Demonstrated strength in strategic thinking, identifying key business issues and opportunities, creating business strategies and driving results across internal teams and / or external partners
• Thorough knowledge of general principles of ITIL / ITSM and project management
• Proficient understanding of unified communication technologies including VOIP and video conferencing
• Working knowledge and expertise with VMware, most Microsoft Server products and Microsoft Windows applications
• Manage the design, deployment, configuration, monitoring and maintenance of high availability enterprise solutions that implement industry standards using MS Azure and M365 services (Exchange online, Teams, SharePoint, etc.)
• Knowledge of Network Security infrastructure (Firewalls, Proxy Servers, VPN concentrators)
• Able to collaborate and present at all levels of the organization
• Able to lead key initiatives using core project management fundamentals
• Network problem analysis and troubleshooting
• Explain technical subjects to non-technical people in a precise and simple way
• Ability to work independently and solve problems as they arise
• Ability to handle confidential and sensitive information with integrity
• Ability to continuously learn new technologies
• Excellent verbal and written communication skills
• Willingness to travel
• A minimum of (3) years of experience in managing an enterprise-level tenant in Microsoft Azure ( multitenant management experience preferred ) platform and related services to include :
• Azure PAAS Services
• Security and Provisioning within Azure
• API Management Policies
• Event Hubs
• Azure SQL
• Identity Management
• Azure AD
• Azure B2C Configuration
• Cloud Security
• Azure Key Vault
• HSTS SSL TLS Ingress Control
• Certificate Management
• Azure Security Center Threat Detection.

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity.

You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications.

You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application.

In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here .
• Virginia residents may access our state specific policies here .
• Residents of all other states may access our policies here .
• Canadian residents may access our policies in English here and in French here .
• Residents of countries governed by GDPR may access our policies here .

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to :

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.

The individual may also be eligible for discretionary bonuses.