Patient Account Services Coordinator

A company is looking for an Inbound Patient Account Services Coordinator (Remote).

Key Responsibilities

Develop a deep understanding of specialty processes and assist patients with billing and reimbursement

Build trusting relationships with patients and manage difficult situations with empathy

Document interactions accurately and follow up to resolve patient concerns

Required Qualifications

6 months experience in healthcare billing, reimbursement, collections practices, or infusion services

Experience with Microsoft Word, Outlook, and Excel for at least 1 year

Flexibility with work schedule to meet business needs

Ability to work independently and as part of a team

Verifiable high school diploma or GED required