Position Description Part of a four-person infrastructure team supporting multiple offices across the US, with one location in London Provide support to business users, resolving low to mid-level technical issues and escalating to other team members as necessary Develop and maintain documentation for IT processes and procedures.
Excellent opportunity for growth more involved IT projects will be assigned based on demonstrated capability and willingness After-hours support is infrequent but required Position is primarily based in NYC but may require occasional travel to Stamford, CT office location Position Requirements Bachelor’s Degree required 1-5 years experience will be considered (IT internship experience preferred) Able to troubleshoot hardware / software issues Strong knowledge of Microsoft Windows and Office suite Basic understanding of networking Excellent communication and interpersonal skills required Support workload of team and collaborate in a fast-paced environment Work well independently with minimal supervision Preferred Skills Active Directory, GPO, DHCP and DNS File and Print server administration Experience with Microsoft O365 suite and administration Experience with virtualized servers and with users working in a virtual environment iOS / Andriod management Salary Range : 75-85k Powered by JazzHR
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