PUBLIC SAFETY CALL-TAKER

Job Summary :

This recruitment will be used to establish an 18-month eligibility list to be used for current and future vacancies. Application period may close without notice.

Under direct supervision during training period, and under limited supervision thereafter, is responsible for operating a computer terminal, a multi-line telephone, including 9-1-1, or a switchboard, while maintaining written logs, records and computer aided-dispatch (CAD) systems.

Receives, coordinates and disseminates critical information from various sources. Performs vehicle registration, driver license, stolen vehicle and wanted person checks by accessing the criminal justice system.

Performs related duties as assigned. This is a competitive classification.

IMPORTANT!!!

The Arizona Department of Public Safety (DPS) does not accept applications via . Our department cannot retrieve, or process applications and resumes sent through this website.

To ensure your application is considered, please visit the official AZ DPS website at and complete the application process there.

Job Duties :

Requires a High School Diploma or GED.

Must be able to type a minimum of 40 words per minute.

WORKING CONDITIONS / PHYSICAL REQUIREMENTS :

24 hour / 7 day emergency dispatcher center operation setting.

Work is performed in a confined area with limited mobility.

May be required to sit for extended periods of time with limited or no breaks.

ADDITIONAL REQUIREMENTS :

Must obtain ACJIS Terminal Operator Certification within six months of hire and maintain certification throughout the course of this assignment with the Department.

Must be able to type a minimum of 40 words per minute or equivalent keystrokes in CAD and / or other computer programs for accurate and timely information entry within six months of hire.

Holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice.

Limited travel is needed.

Pre-Employment Requirements :

Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants.

DPS supports a drug-free work environment through pre-employment drug testing.

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply : Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply :

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.

• Accrued vacation pay and sick days
• 10 paid holidays per year
• Deferred compensation plan
• Top-ranked retirement plans
• Affordable medical, dental, vision, life, and short & long-term disability insurance plans
• Employee Assistance, Peer and Family Support Programs
• Bus Cards (Subsidized partially by the State)
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).

Learn more about the Paid Parental Leave pilot program . For a complete list of benefits provided by The State of Arizona, please visit our