PBX Operator

Pyramid Global Hospitality
Texas, United States
Full-time

Overview

Inspired by the lyrics and island lifestyle of singer, songwriter and best-selling author Jimmy Buffett, Margaritaville Lake Resort, Lake Conroe Houston is the destination resort and entertainment complex on the shores of beautiful Lake Conroe, Texas.

We offer an exciting and fun employment experience where creating fun and escapism for our guests is the goal we seek to exceed every day.

Margaritaville Lake Resort, Lake Conroe Houston is a uniquely situated waterfront property offering 303 all-suite accommodations, extensive water and recreational activities including a three-acre waterpark and 80 boat slip marina, 72,000 square-feet of combined conference and meeting facilities, five unique Margaritaville restaurant and bar concepts, a large and luxurious on-site spa, tennis and pickleball courts, and an 18-hole waterfront golf course.

Qualifications We're seeking a sharp, extra friendly PBX Operator. The PBX Operator operates switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties.

Essential duties and responsibilities include the following (other duties may be assigned) : 1. Uses private branch exchange (PBX) switchboard to connect interoffice and house calls.

2. Answers, screens, and routes outside and in-house calls. 3. Supplies information to callers and records messages. 4. Keeps record of requests placed by guests and ensures requests are completed.

5. Completes work orders for the engineering department. 6. Performs clerical duties such as filing, stuffing envelopes, etc.

7. Operates radio system to relay in-house messages and information. 8. Updates telephone directory in telephone computer system.

9. Opens and closes DID lines in meeting rooms and runs necessary reporting for posting calls. 10. Inputs wake up calls.

11. Places welcome calls to guests. 12. Understands and can react to emergency situations and procedures. 13. Utilizes PBX and front office computer system.

Could you be the Voice of Margaritaville Lake Conroe? Apply Now!

14 days ago
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