Director of the Toro Success Collaborative (Administrator II)

Working Title : Director of the Toro Success Collaborative

Department Name : Academic Advising and Career Development

Division : Academic Affairs

Classification Title : Administrator II

MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

Position Salary Range : $7,678 - $11,516 per month

The anticipated hiring range for this position is $8,000 - $8,138 per month.

Salary is commensurate with experience.

Review of applications will begin Tuesday, June 18, 2024 and the position will remain open until filled.

About the Department / Position :

Under the general direction of the Associate Vice President of Academic Advising and Career Development (AVP AACD), the Director of the Toro Success Collaborative (TSC) strategically leads efforts to build the digital infrastructure that supports cross-divisional, equity and student-centered collaborations that drive student and career success.

In concert with the AVP AACD, the Director strategically manages the EAB Navigate platform, operationalizing in this platform the interdivisional collaborations that span the Student Success Centers and other critical care units in the EAB ecosystem that form the backbone of the TSC.

The incumbent provides strategic guidance to help realize TSC as a holistic platform for student success and provides periodic reports to the campus community about our shared progress.

In conjunction with critical campus partners, the Director leverages understandings of evidence-informed assessment and analysis, along with models of institutional improvement and responsiveness, like the Culturally Engaging Campus Environment and HSI Servingness approaches, in order to ensure a holistic approach that supports the strategic plan.

The incumbent will serve on the AACD organization's leadership team and be responsible for leading strategic discussions related to implementing campaigns, messaging, and their assessment through the platform for purposes related to student success, organizational improvement, and support of (re)enrollment.

This position may require flexible work schedule especially during the Fall and Spring semesters that includes evening hours and possibly weekend hours.

Overview of Duties and Responsibilities :

• Collaborate with Student Success Center Directors and Career Director to develop business processes, calendars, and timelines for departmental tracking of data, reporting, and data analytics
• Strategize with a variety of campus managers, faculty and staff to ensure the successful and timely implementation of EAB related projects and assessments
• Work with the AVP AACD on various campus-wide project implementation timelines and processes that imply or explicitly require an EAB integration to be successful
• Lead the EAB onboarding process of care units across campus
• Plan, initiate, and evaluate campaigns through EAB, including those aimed at increasing (re)enrollment

Minimum Qualifications :

• Cover letter
• Bachelor’s degree from an accredited university
• Five - seven (5-7) years of experience in program / project evaluation and assessment
• Two - three (2-3) years of supervisory / managerial experience
• Pedagogical comprehension and research connected to assessment and instruction; understanding of the principles, practices and major trends concerning student retention, persistence and assessment
• Experience using common statistical methodologies to analyze program and process data determining efficiency and effectiveness
• Experience working in an institution of Higher Education

Knowledge, Skills, and Abilities :

• Ability to work across various student data platforms including PeopleSoft, TSC (EAB), Campus Lab, Tableau, and other dashboards.
• Ability to provide leadership of a strategic nature designing and implementing the analysis, development, and evaluation of highly complex programs, processes or projects with broad impact.
• Demonstrated knowledge of and experience with models of institutional improvement that center equity and justice in their application.
• Experience working with and for traditionally underserved and underrepresented populations.
• Demonstrated strong verbal and written communications skills and effectiveness and comfort level with presentations to multiple levels of an organization.

Preferred Qualifications :

• Master's or advanced Degree from accredited university.
• Four (4) or more years of experience in program / project evaluation and assessment.
• Experience development of independent assessment initiatives and reporting.
• Experience developing business processes for assessment and evaluation project.
• Experience writing and presenting executive-level reports on large, complex topics.
• Experience working with university stakeholders from multiple divisions, including from Academic Affairs.

To view the full position description, click Position Description above.

General Information :

• Satisfactory completion of a background check (including a criminal records check) is required for employment. Failure to satisfactorily complete the background check may affect the application status of applicants or the continued employment of current CSU employees who apply for the position.
• In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
• The CSU system offers a competitive total compensation benefits package for employees and qualifying dependents, including medical, dental, vision, retirement, and tuition assistance.

It is our goal to compensate employees equitably and fairly. You can access a full description of our benefits .

• Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program.
• The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
• This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
30+ days ago