A company is looking for a Product Support Specialist to assist customers with product best practices, compliance, and technical support requests.
Key ResponsibilitiesPrioritize and respond to product best practice and compliance customer requestsMaster the product to provide timely resolutions and document solutionsProactively contribute to documentation and knowledge-base improvementsRequired Qualifications3-5 years of technical customer support experience in a SaaS / Tech environmentLocated in the Sydney, Australia areaExperience troubleshooting cloud providers such as AWS, Azure, or GCPWorking knowledge of databases (relational and non-relational)Commitment to self-study of compliance frameworks (e.g., SOC 2, ISO 27001)
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A company is looking for a Product Support Specialist to assist customers with product best practices, compliance, and technical support requests. ...
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We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certi...
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D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
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GMA Group is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender. We are currently seeking an IT support specialist to work at our South Hackensack, NJ office lo...