Assistant Spa Manager

Assistant Manager Hand & Stone Massage and Facial Spa, Carytown

Are you a responsible, dependable individual with excellent communication, management, and sales skills? Hand & Stone Carytown is seeking a motivated Assistant Manager to join our team and help lead one of the top-performing spas in the Richmond market.

This is an exciting opportunity to support the Spa Manager in overseeing day-to-day operations and assisting in leading a high-volume spa. We are looking for someone who is goal-oriented, can lead by example, and possesses strong sales and management skills.

Position Summary :

• Achieving membership sales goals.
• Communicating sales promotions and service options to clients.
• Managing client appointments, including scheduling and confirmations.
• Greeting clients and assisting with check-ins and check-outs.
• Maintaining knowledge of our products and services to provide clear and effective communication.
• Assisting with the execution of daily operational tasks and goals.
• Upholding cleanliness standards across the spa.
• Effectively communicating with staff to optimize the appointment schedule.
• Handling data entry and appointment bookings.
• Managing staff schedules for the front desk, massage therapists, and estheticians.
• Overseeing staff training and development.
• Managing inventory and ordering retail and professional products.
• Assisting in the creation and implementation of sales goals for staff.
• Ensuring adherence to corporate protocols.

Position Requirements :

If you're ready to take the next step in your management career and contribute to a thriving team, we'd love to hear from you!

Compensation : $16.00 per hour

At Hand and Stone, Opportunity Knocks. Over 300 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Timewe can provide the perfect fit with flexible schedules.

Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.