Reporting to the General Manager for the unit, the Manager, Ops, Customer Service is responsible for supporting the operational unit with meeting customer requirements and needs. Annual (or quarterly) customer feedback survey on each aspect of the role – communication, inventory management, Quality ...
Account Manager - Facilities Engineering Operations and Maintenance (Client Intimacy & Customer Advocacy). The Account Manager for Facilities Engineering Operations and Maintenance (FEO&M) is responsible for fostering strong client relationships and acting as a customer advocate to ensure th...
Requisition?org=MCDEAN&cws=62&rid=12338)Account Manager – Facilities Engineering Operations and Maintenance (Client Intimacy & Customer Advocacy)Job Overview: The Account Manager for Facilities Engineering Operations and Maintenance (FEO&M) is responsible for fostering strong client relationships an...
Manages day-to-day operational aspects of the project and scope, ensuring project documents are complete, current, and stored appropriately. Coaches, mentors, and manages project team to ensure quality, efficiency and compliance with project and company standards/policies. Identifies and resolves pr...
Evaluate and summarize feedback from client points of contact and support Client Success leadership with preparing client overview presentations. The Client Relationship Manager ensures that supported clients remain satisfied and engaged with their ExecOnline services. The Client Relationship Manage...
As a Customer Success Manager, you will be responsible for building strong relationships, understanding client needs, and collaborating with internal teams to drive customer success. LHH is currently partnering with a nonprofit organization in the Washington, DC area looking to bring on a Customer S...
The team will be responsible for executing the programmatic deliverables depending on scope and needs of the program, coordinates with all internal and external stakeholders and partners throughout the program cycle, the procurement and administration of training needs, and submitting comprehensive ...
Sales Account Manager - Automation. The Sales Account Manager will work to grow new business for custom automated manufacturing solutions in the life sciences industry. Develop and maintain strategic plans for business development and account management to grow presence and strengthen partnerships...
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
As a Customer Success Manager, you will be responsible for ensuring the success and satisfaction of our most valuable customers. Serve as the primary Customer DRI (Directly Responsible Individual) for accounts, owning the end-to-end customer experience and ensuring their success with our platform an...
The Account Executive of Marketing at Kellen plays a crucial role in driving marketing initiatives for clients. ...
The ideal candidate for the Account Manager position will have strong client servicing skills and quantitative data analysis expertise. ...
Work with and support Project Managers on all aspects of the project to address client goals and objectives. Assistant Geotechnical Project Manager. This is an excellent opportunity to join a growing group and company and get involved in a variety of projects for a diverse range of clients. This pos...
Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization. Plan strategies to help the customers meet their objectives, prioritizing and driving resolution on escalated customer issues. How are we ac...
The WaveMark Customer Success team touches all aspects of the customer’s lifecycle, and we are collectively the face and voice of WaveMark and Cardinal Health wherever WaveMark operates within the customer’s organization. The WaveMark Customer Support-Success Manager is accountable maintaining the t...
Thomson Reuters is looking for a Customer Success Manager to join our Customer Success team, focused on our CoCounsel Core & Drafting products. You have a deep understanding of Customer Success best practices, including time in Customer Success role. Your responsibilities will include developing...
A "Day in the Life" of the Major Account Executive. The Major Account Executive is directly responsible for driving maximum new customer revenue growth via 100% hunting for mid-market multi-site, multi-territory, and national wins. This is a hunting role focused on landing new logo account...
Customer Service Representative II. Excellent customer service skills and comfortable answering phones. Receives, comprehends, provides, and responds to routine informational inquiries and service requests through the use of various communication technologies including but not limited to telephones,...
Strong ability to multi-task and manage multiple projects in a fast-paced environment; able to manage project tasks, scope change, and schedules to keep projects on-track. Lead meetings and conduct briefings with stakeholders, SMEs, vendors to manage scope, expectations, messaging, and successful pe...
As the Manager of Customer Success, you will be responsible for leading a team of Public Sector Customer Success Engineers (CSEs) highly focused on driving, onboarding, adoption and accelerating time to value across Cribl's products. Collaborate cross functionally across teams including Customer Suc...
This is a great opportunity for growth in professional skills, communication, and customer service in a fast-paced operational environment. Provide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, v...
The Customer Service Representative (CSR) provides first-level support to end-users by troubleshooting and resolving hardware, software, and voice/data communication issues. Prior experience in customer service, call centers, or help desk support is essential. Additionally, the CSR supports customer...
LRN is seeking a high performing Client Success Manager to maintain relationships and ensure value delivery within our existing customer base. Do you want to use your client success expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company where yo...
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Sales Manager Responsibilities. Creating and monitoring targets for the local sales department, coordinate with national team. Meeting with clients and account managers. Supervising and managing regional salespeople in your department. ...