Help Desk Manager: Average Salary in Baltimore, MD in 2024

Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...

Help Desk Manager - Washington, D. We are currently seeking a Help Desk Manager to work at our contractor site in the Washington, D. Operate an analytic and technical Help Desk to support users with research analysis as well as answers to technical questions. Manage the Help Desk team and evaluate p...

We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime Information Assurance (IA) contract. Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. ...

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital ...

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital ...

Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...

Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...

Reporting to the Senior Manager, Global Technical Support, as an Associate, Global Technical Support, you will provide system level post-sales support to Ciena's customers, including testing, troubleshooting and remote technical support. You will play a Customer Lead Engineer roll for specific custo...

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...

Based onsite at Rocket Lab's Middle River, MD facility, The Senior IT Support Specialist, will work closely with the IT Support Team Lead, managing the IT Service Desk queue and carrying out the day-to-day Service Desk functions required to provide the efficient delivery of IT services. The rockets ...

WSP is currently initiating a search for a Lead Technical Engineering Support Specialist for any of our WSP offices. Provides technical design and CADD support, guidance, and oversight to ensure the production of designs and specifications to be used for planning, transportation, infrastructure, and...

Assists clients with resolving device related issues via telephone support. Ability to provide consistent quality customer service. Communicates with all levels of customers. Installs and configures applications and other supported software packages. ...

We are seeking a motivated individual to join our IT support team in an entry-level capacity. The ideal candidate will have experience in phone migrations, desktop imaging, and Active Directory management. This role will involve providing technical support to end-users, assisting with IT infrastruct...

Mobile Device Helpdesk Engineer / Telecom Support Specialists. ...

Description Do you desire to be part of a hardworking, dynamic IT support team that is passionate about helping people solve IT problems? Are you keenly interested in technology and looking for an environment that offers training, coaching and mentoring opportunities for career growth? If so, we 're...

The Desktop Support Specialist with Apple/Mac experience provides technical support to end-users for hardware, software, and network issues. Job Title: Desktop Support Specialist (Apple/Mac Experience). Minimum of 2-3 years of experience in desktop support with a focus on Apple/Mac products. Provide...

Tracking of IT service tickets using company’s service ticketing tool ITSM, ?Assist with on-premises physical security system. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Provide on-premises user support for hardw...

IT support and security professionals are able to provide the necessary design,. Familiar with Active Directory security and policies. Outstanding communication skills to relate with team members and support workers. Intelligence Community clients. ...

Cisco, Netgear, Mitel Customer support experience working in a call center Strong analytical skills with demonstrated problem-solving ability Ability to explain complex IT concepts in simple terms Excellent written and verbal communication skills Driving a company vehicle: The candidate must ha...

Linux Desktop Support/Systems Admin. Contribute to one of our longest running programs where we orchestrate the support and sustainment of some of the world’s largest and most advanced supercomputers. We are more than just gatekeepers, we are the vanguard of support for the modern warfighter. HPC in...

Excellent communication skills including the ability tounderstand and communicate technical information to business users and gatherbusiness requirements that can be translated into technical requirements. This position is crucial for maintaining systems that are essential for supporting MHBE's ente...

IT support and security professionals are able to provide the necessary design,. The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current...

Position Salary Range $15/hr Work Performed The desktop support technician will support the IT loaner program including inventory management, provisioning, and repair. Position Information Position Title Desktop Support - Seasonal Assignments FLSA Non-Exempt FT/PT Part Time Hours Per Week Up to 24 h...

As a Help Desk Technician III you will help ensure today is safe and tomorrow is smarter. Help Desk Technician III - MIDS - -. Transform technology into opportunity as a Help Desk Technician III with GDIT. HOW A HELP DESK TECHNICIAN III WILL MAKE AN IMPACT. ...

Help Desk Technician Responsibilities:. Help Desk Technician Requirements:. Help desk support for a laptop refresh project. Previous help desk experience, 1+ years’ experience is preferred. ...