Help Desk Manager - Washington, D. We are currently seeking a Help Desk Manager to work at our contractor site in the Washington, D. Operate an analytic and technical Help Desk to support users with research analysis as well as answers to technical questions. Manage the Help Desk team and evaluate p...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
As a Help Desk Manager, the candidate should manage the daily operations of HSI Client's help desk. Manage the daily operations of our help desk. Develop and implement procedures for effective help desk management. Minimum 2 years of experience in a help desk or technical support role. ...
LCG is seeking a Help Desk Manager to support an institute at the National Institutes of Health (NIH) located in Bethesda, MD. Oversee the daily operations of the help desk, ensuring efficient and effective support for end-users. Lead and manage a team of help desk specialists, providing guidance an...
Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year b...
Reporting to the Senior Manager, Global Technical Support, as an Associate, Global Technical Support, you will provide system level post-sales support to Ciena's customers, including testing, troubleshooting and remote technical support. You will play a Customer Lead Engineer roll for specific custo...
Mobile Device Help Desk Analyst. Mobile Device Helpdesk Engineer / Telecom Support Specialists. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Developme...
The Desktop Support Technician is responsible for supporting PC based computers and related equipment for customers and for providing technical expertise, experience and documentation & project coordination as required to install or repair hardware/software and resolve technical problems. Intermedia...
The IT Support Specialist Level 2 – Desktop Technician will provide day to day local\Onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. In addition, th...
Abacus is looking for a Desktop & Network Support Specialist in the Baltimore, MD area. Provides end-user support for hardware and software utilizing ticketing system. Support and administer third-party applications. ...
Support with various Windows operating systems, Microsoft Office, and other desktop applications. Responsible for providing technical support to end-users on hardware, software, and network-related problems, questions, and usage. Assist users with hardware and software problems related to desktops, ...
The IT Support Specialist will be responsible for providing comprehensive support for employee computers and endpoint devices, resolving software and hardware issues, and managing an IT support ticketing system. The ideal candidate will be a proactive self-starter with exceptional IT technical skill...
Information Technology Help Desk Technician (ITSM Specialist 3). At least 2 years of experience in desktop and computer peripheral installation and assistance. ...
Provide help-desk and email support for local and off-site users. At least 2 years of relevant technical experience supporting helpdesk operations. ...
JOB SUMMARY: Responsible for providing technical support to LifeBridge Health's end-user community on hardware, software, and network related problems, questions and use. Provides outstanding technical and customer service to end users. ...
Currently, ManTech is seeking a motivated, career and customer-oriented Tier 1 Help Desk Support Services SME to join our team in the Herndon, VA. May provide training and guidance to more junior help desk personnel. At ManTech International, you’ll help protect our national security while working o...
Mobile Device Helpdesk Engineer / Telecom Support Specialists. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annual performance managemen...
You will help design, develop, implement and/or integrate IA and security systems, and system components including those for networking, computing, and enclave environments to include those with multiple enclaves and with differing data protection/classification requirements. ...
Provide onsite IT support services for customers to include incident response, delivery, and system set-up of new & repaired computers along with the installation of additional hardware, software, and peripherals. Provide first contact resolution for account administration, desktop, laptop, mobile d...
The Desktop Support Specialist with Apple/Mac experience provides technical support to end-users for hardware, software, and network issues. Job Title: Desktop Support Specialist (Apple/Mac Experience). Minimum of 2-3 years of experience in desktop support with a focus on Apple/Mac products. Provide...
The Senior Desktop & Network Support Technician will be responsible for providing technical support to end-users, maintaining and troubleshooting Windows desktop environments, and assisting with network support tasks. Provide desktop support for Windows operating systems, including installation, con...
Provides leadership and management asa Coordinator of the Career and Technical Education (CTE) School SupportBranch. Provides guidance, technical assistance, and support to LEAs and community colleges in developing and implementing CTE programs. Identifies and addresses barriers that may prevent stu...
Assistsclients with resolving device related issues via telephone support. Abilityto provide consistent quality customer service. If you are interested you can share your resumewith us. Duration:12 Months (with longterm). ...
The Hardware Technician provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. IT support and security professionals are able to provide the necessary design,. Conducts sites surveys; assesses and documents current...
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to quickly and independently master new technology, then provide ...