Help Desk Manager: Average Salary in Towson, MD in 2024

Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...

Help Desk Manager - Washington, D. We are currently seeking a Help Desk Manager to work at our contractor site in the Washington, D. Operate an analytic and technical Help Desk to support users with research analysis as well as answers to technical questions. Manage the Help Desk team and evaluate p...

Lockheed Martin, Rotary Mission Systems Cyber & Intelligence invites you to step up to one of today’s most daunting challenges: the use of advanced electronics to undermine our way of life.As a cyber security professional at Lockheed Martin, you’ll protect the networks that our citizens and the worl...

AT&T has an opening for an IT Field Support Specialist for the image center to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. It is the policy of AT&T to provide equal emp...

Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...

This position may be eligible for a $25K sign on bonus for external hires!.Lockheed Martin, Cyber & Intelligence invites you to step up to one of today’s most daunting challenges: the use of advanced electronics to undermine our way of life.As a cyber security professional at Lockheed Martin, you’ll...

We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime Information Assurance (IA) contract. Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. ...

The Help Desk Tier II Desktop Specialist shall support the HR Help Desk at the U. Assisting in issuance and collection of property, assisting with office moves, and other related help desk duties. Responsible for creating and maintaining images for all desktop platforms. Occasionally assist Tier I s...

Help Desk Support Level II Technician. Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Implementing and monitoring network se...

Assist the desktop staff with daily end-user support, including replacement and imaging of computers, laptops, thin clients, and tablets. Work with the assigned lead for all desktop related projects to assist in user testing. Assist with other members of desktop staff to deploy new or upgrade additi...

As the Help Desk Support Technician, under the supervision of the Team Lead – Help Desk, you will assist in first-level troubleshooting and monitoring. Support Help Desk by fixing client system problems remotely with various remote-control software programs and supporting ALL software and hard...

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...

The ideal candidate should have the following: Responsibilities Communicate effectively with all levels of customers including administrators, staff, students and vendors Installs and supports n ew devices along with accompanying software (These devices can include computers, tablets, projectors, do...

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. Act as a mentor and advisor to other members of the Global Technical Support Team. Minimum of 5 years experience in a technical customer support role. The Specialist wi...

IT Support Technician II: $48,784 - 56,554 Associate's Degree and three years related experience; knowledge of and familiarity with supporting assorted computer software, hardware and multi-media equipment and ability to troubleshoot and prioritize technical problems; One professional or technical c...

Additional factors are considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge/skills/abilities, as well as internal equity and alignment with market data. Technicians will interact with clients of all levels including Federal s...

Successful candidates will develop working team and customer relationships, providing excellent technical assistance to support several projects mostly including SharePoint site administration and migration support. Oversee user support teams and ensure service level agreements (SLAs) are met. Manag...

As a residential, liberal arts college, Culver-Stockton’s mission is to prepare students of promise for a dynamic world through our distinctive experiential curriculum within a supportive learning community founded upon the best values of faith and the human spirit. Maintain confidentiality of all d...

Tracking of IT service tickets using company’s service ticketing tool ITSM, ?Assist with on-premises physical security system. With over 75 years of experience, Frequentis understands controllers in safety critical situations encounter new challenges daily. Provide on-premises user support for hardw...

In compliance with Executive Order 14042, any successful applicant for this position must be fully vaccinated against COVID-19 or obtain an accommodation from the vaccination requirement based on disability or sincerely held religious belief, on or before the start date. Additionally, the individual...

CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Cond...

IT Support Specialist will be responsible for supporting all employee computers and endpoint devices, troubleshooting software and hardware problems, and managing an IT support ticketing system. The company is an equal opportunity employer and will consider all applications without regards to race, ...

Support peripherals for scanning paper and ID cards, barcode scanners, credit card readers, label printers, signature pads, Dragon dictation microphones, and RFID readers. Experience with Deskside support in a hospital environment a plus. ...

We are seeking a skilled Desktop Support Technician to join our team and provide on-site technical support for end users at our Elkridge location. The primary goal of this role is to diagnose, repair, and support IT hardware and software issues while ensuring optimal end-user satisfaction. Image and...