Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
Help Desk Manager - Washington, D. We are currently seeking a Help Desk Manager to work at our contractor site in the Washington, D. Operate an analytic and technical Help Desk to support users with research analysis as well as answers to technical questions. Manage the Help Desk team and evaluate p...
We are seeking a Help Desk Technician to join our team of passionate individuals on our Prime Information Assurance (IA) contract. Are you interested in using your skills to help shape the Cyber, Security, & Intel space? If so, look no further. In this role you will support challenging, mission-crit...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
Administrative and Technical Support Specialist. Support the field office chief in scheduling. ...
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and g...
Utilize and maintain the helpdesk tracking software for all issue reported to the helpdesk, regardless of reporting mechanism. The Help Specialist is responsible for the daily triage and maintenance of hardware, peripherals, and productivity application issues. Help Desk Analysts manage daily suppor...
AT&T has an opening for IT Field Support Specialists to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Lets start with the big one: Your work gets rewarded with competitiv...
Assists clients with resolving device related issues via telephone support. Ability to provide consistent quality customer service. Communicates with all levels of customers. Installs and configures applications and other supported software packages. ...
WSP is currently initiating a search for a Lead Technical Engineering Support Specialist for any of our WSP offices. Provides technical design and CADD support, guidance, and oversight to ensure the production of designs and specifications to be used for planning, transportation, infrastructure, and...
AT&T has an opening for IT Field Support Specialists - to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Lets start with the big one: Your work gets rewarded with competit...
We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. AT&T has an op...
Education:Job Description:AT&T has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. It is the policy of AT&T to provide equa...
Under the direct supervision of the Chief Information Officer, the IT Services and Support Specialist provides administrative support for the Department of Information Technology (IT); handles all purchasing requirements for IT including verifying, maintaining, and archiving budgeting records; and a...
Assists clients with resolving device related issues via telephone support. Ability to provide consistent quality customer service. Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support Help desk Novice (1-3 Years) No Skills Others Communication s...
The Desktop Support Specialist with Apple/Mac experience provides technical support to end-users for hardware, software, and network issues. Job Title: Desktop Support Specialist (Apple/Mac Experience). Minimum of 2-3 years of experience in desktop support with a focus on Apple/Mac products. Provide...
Excellent communication skills including the ability tounderstand and communicate technical information to business users and gatherbusiness requirements that can be translated into technical requirements. This position is crucial for maintaining systems that are essential for supporting MHBE's ente...
As a Tier 2 Digital Technical Support Specialist specializing in AOS (Advanced Operating Systems), you will be responsible for providing advanced technical support to our Sinclair stations. Sinclair Digital Group is looking for a highly analytical & customer centric individual to work as a Tier 2 Di...
Our client is looking to hire a IT Support Specialist will be responsible for supporting all employee computers and endpoint devices, troubleshooting software and hardware problems, and managing an IT support ticketing system. The company is an equal opportunity employer and will consider all applic...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. Walk customers through the problem-solving pr...
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Prov...
Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems. Strong ability to quickly and independently master new technology, then provide ...
RESPONSIBILITIES & TASKS CUSTOMER SERVICE Work on and resolve escalated Helpdesk Tickets Delight our Clients with a Friendly, Quick and Helpful Experience Provide the Client with advanced troubleshooting USE OF OUR TICKETING SYSTEM Use our Ticketing System to work on and resolve Helpdesk Ti...
IT Support Technicians work closely with other IT department personnel and technology owners to assist with tasks that require specific knowledge or expertise. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national...
Position Salary Range $15/hr Work Performed The desktop support technician will support the IT loaner program including inventory management, provisioning, and repair. Position Information Position Title Desktop Support - Seasonal Assignments FLSA Non-Exempt FT/PT Part Time Hours Per Week Up to 24 h...